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ALEX RODRIGUEZ

Overview Reviews (272) Inventory (342)

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ALEX RODRIGUEZ

ALEX RODRIGUEZ | Page 5

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0

272 Reviews

Overview Reviews (272) Inventory (342)

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5.0

272 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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272 Reviews of ALEX RODRIGUEZ

September 27, 2024

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Employee Rating

I trust Alex with all my vehicles! Recently had my trd camry and jeep gladiator serviced with him. He is a very polite and courteous. Recently had my trd camry and jeep gladiator serviced with him. He is a very polite and courteous. More

by HOFER99

Recommend Dealer

Yes

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Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2024

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Employee Rating

Alex did great and made sure my detail was spotless and done in a timely matter. done in a timely matter. More

by JD

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

JD, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2024

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Employee Rating

Great Service Alex was very nice and he took care of all my needs and was very professional. my needs and was very professional. More

by dj222715

Recommend Dealer

Yes

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Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

September 27, 2024

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Great service, Alex was very professional and empathetic. He made the experience easy and took care of everything He made the experience easy and took care of everything More

by Jpfalletich

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

September 27, 2024

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left the car for the day, shop completed the process ahead of my expectations...So happy with no complaints. ahead of my expectations...So happy with no complaints. More

by SFTCU70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Rodriquez

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Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 27, 2024

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Alex helped me on my ford! He was able to get a dent out of my door and touch up some rock hips on my hood. Looked great. Shout out to Alex and his guys! He was able to get a dent out of my door and touch up some rock hips on my hood. Looked great. Shout out to Alex and his guys! More

by Thomasfroelich02

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Thomas, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2024

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Brought my 2024 Tacoma in for a recall. Alex was quick to greet me and was very informative. The whole process was quick and easy. And I even got a free Carwash. I left completely satisfied Alex was quick to greet me and was very informative. The whole process was quick and easy. And I even got a free Carwash. I left completely satisfied and I will be returning for more service in the future. More

by Justin

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Justin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2024

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Employee Rating

Alex in service was very helpful. I came in for 6 month check up and deluxe wash on my new 4Runner. Happy with service! Will be back! I came in for 6 month check up and deluxe wash on my new 4Runner. Happy with service! Will be back! More

by Gogorob

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: GARLAND ROBINSON

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Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

September 22, 2024

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I am happy with the purchase except that the discussion was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tac was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tactic. I had a great experience with Finance and Service Department. After driving the vehicle from Toyota I am still learning the trucks different Features. Since Both my wife and I are handicap features for this model could have been offered As secure Side Steps. I still enjoyed the people at the facility and will be back again. More

by LJHAMMONS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, BROOKE PIERCE , MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Sep 23, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 19, 2024

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Employee Rating

Eli Rodriguez was GREAT! Explained my services and recommendations. He even worked with me on pricing! Explained my services and recommendations. He even worked with me on pricing! More

by Jerry

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, BROOKE PIERCE , MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Sep 20, 2024 -

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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