AJ Giese

I received an email advertising a 2025 Ioniq5. I previously looked at the 2024 Ioniq5 2 weeks earlier and decided I wanted 2025 model. The email advertisement said the car was $15,000 off. Sales m I previously looked at the 2024 Ioniq5 2 weeks earlier and decided I wanted 2025 model. The email advertisement said the car was $15,000 off. Sales manager would not honor the price. I called to set up appointment that evening. Salesman said nothing about the car not being available. I told him that the 2025 is what I was interested in. When I arrived, the salesman I was working with said, "the car wasn't avail". It was ordered by another customer and we could only look at the outside. The dealership new 2 weeks ago the car wasn't available. The 2025 models they were receiving were preordered. Why would they advertise a car that was preordered. I think this was the 1st or 2nd 2025 Ioniq this dealer has received from Hyundai. You can't tell me they didn't know. My 3 issues are- 1. They wouldn't honor the price as advertised. 2. The car advertised was never even available. Very misleading. 3. The salesman I spoke to on the phone could have told me it wasn't avail. I wasted a trip. Below was part of the email they sent. Electric, AWD, automatic, 5 miles, Digital Teal, stock # SY002990, new, The vehicle shopping experience should be as easy, fun and exciting as owning your new car. That's why we created Buy Ha... view details MSRP $59,890 Discount $15,024 MORRIE'S BEST PRICE $44,866 Very disappointed to say the least. I worked with A.J, none of it was his fault in anyway. He was caught in the middle. More

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My sincere gratitude to AJ Giese for his exceptional assistance, expertise, and dedication. His outstanding service made the car buying experience smooth and enjoyable. assistance, expertise, and dedication. His outstanding service made the car buying experience smooth and enjoyable. More

by MANISH SNEHI Verified Customer Verified Customer

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