A.J. Gordan

My salesman was Romen Artalejo and he was very responsive and genuinely kind. He’ll return your calls and texts and answer your questions. I enjoyed the service he provided. I will say I let one slip dur and genuinely kind. He’ll return your calls and texts and answer your questions. I enjoyed the service he provided. I will say I let one slip during financing with the Finance Manager. He went over the Lojack part fairly quickly and said it’s part of the car already which I understood as the previous owner had it installed and paid for but I misunderstood. I should’ve looked more closely and saw he added it my contract for an additional $1250 or something like that. I would have declined that right away if I was paying more attention. It didn’t even save me much in my insurance premium. So watch out for that. Romen is great though. I recommend you work with him and do your research on interest rates and hidden/added on charges. More

Report | Print

Service was prompt and sales team was helpful. I recently purchased a Certified Pre-Owned A6 and the process was a breeze. Adrian Sandoval and all the other sales team that helped made the sale ea I recently purchased a Certified Pre-Owned A6 and the process was a breeze. Adrian Sandoval and all the other sales team that helped made the sale easy and comfortable. More

Report | Print

I was very happy with Joshua and the Audi team. The vehicle I was interested in was ready when I arrived and we immediately took a test drive. All questions had been answered and we received person The vehicle I was interested in was ready when I arrived and we immediately took a test drive. All questions had been answered and we received personalized video instructions. More

Report | Print

I purchased a 2019 Audi e-tron in September 2023. I purchased an extended VSC/Warranty. On 12/28/2024 I received from Riverside/Walters Audi check dated 12/24/24 for the cancellation of an Extended W I purchased an extended VSC/Warranty. On 12/28/2024 I received from Riverside/Walters Audi check dated 12/24/24 for the cancellation of an Extended Warranty with no letter or notice of any kind other than a comment line "SAFEGUARD DEEMED INELIGIBLE FOR COVERAGE." I have tried for nearly two weeks to talk to the dealership through multiple calls and emails. No response. I'm not cashing the check, and I've filed a complaint with the California Insurance Commissioner. Riverside Audi never registered the VSC with Safe-Guard and the VSC now appears as if it has not been in effect even though I had paid in full for it in September 2023 when I purchased the used e-tron. Safe-Guard (the warranty company, not the paperwork) told me they had no record of the transaction or the vehicle service contract registration and I asked Safe-Guard if they had ever received that paperwork. SafeGuard told me that "if the Dealer does not submit a copy of the contract to us, it will not be in our system until they do so." I asked SafeGuard if it appears Riverside Audi had never even sent it to them, and the reply was "Yes." So I paid Walter's Riverside Audi nearly $4K for a VSC over 15 months previously, and Riverside Audi never paid for the coverage. Yeah, I would never deal with this outfit again, and would strongly question why anyone would. Someone obviously made a serious error at the dealership: they took 15 months to let me know: they won't talk to me about what happened, and they have not shown any interest whatever in resolving it. Totally pathetic in my opinion. More

Report | Print

I recently purchased a Certified Pre-Owned Audi S5, and I want to express my gratitude for the exceptional service provided by the team at Audi Riverside. Joshua Johnson, my sales representative, was fa want to express my gratitude for the exceptional service provided by the team at Audi Riverside. Joshua Johnson, my sales representative, was fantastic—knowledgeable, helpful, and attentive throughout the process. He made the experience seamless and enjoyable. Kevin Bolden, the sales manager, was equally pleasant and professional. He ensured everything went smoothly and own his own offered me a very tempting purchase on new 2025 as an alternative to the CPO, I ultimately purchased. . I also want to acknowledge John Scholz, Manager and AJ Gordon in the finance department. Both were a pleasure to work with—straightforward, professional, and efficient, with no games or unnecessary delays. The entire team made my car-buying experience a delight. I highly recommend Riverside Audi, to anyone looking for an Audi, pre-owned or new. Thank you all for your outstanding service! Richard K. More

Report | Print

Romen Artalejo is a pleasure to work with. He‘s knowledgeable, helpful, and answered all my questions. I highly recommend Walter’s Audi of Riverside and seeing Romen for your car buying needs. He‘s knowledgeable, helpful, and answered all my questions. I highly recommend Walter’s Audi of Riverside and seeing Romen for your car buying needs. More

Report | Print

My wife was looking for an Audi and we decided to go to Riverside Audi. We met with Romen Artalejo, who was very easy going and we immediately felt comfortable with him. He made us feel like he wasn’t Riverside Audi. We met with Romen Artalejo, who was very easy going and we immediately felt comfortable with him. He made us feel like he wasn’t concerned with “making the deal” but rather; what was the best car for my wife. He was transparent, and a true professional. We met with the manager, “Kevin” who again, was truly a pleasure to deal with. He was fair on the trade in price of the vehicle we brought in and you could tell that he and Romen work well together. Once we found a car, we met with AJ in finance. Again, he wasn’t pushy about the warranty packages but rather, what would be best for us. The whole experience from beginning to end was positive and I truly appreciated being treated with respect, kindness and dignity. It was a pleasure working with everyone involved! More

Report | Print

Rob Benedict Provide one the best car buying experience you can ask for. He was extremely friendly and patient. He was very educated in the product and answered all of questions. At no point did we feel an you can ask for. He was extremely friendly and patient. He was very educated in the product and answered all of questions. At no point did we feel any pressure that we had to purchase the car. He really allows us to experience the car and make sure it was right for us. Simples car transaction I have had. Also AJ who did our closing/ finance was personable and very nice. Explained everything really well. Both Rob and AJ made sure we understand they would be there if any questions came up later. Would definitely recommend both! More

Report | Print

Everyone was very polite and helpful. Javier Ramirez, whom we purchased our vehicle from, was amazing. He was Knowledgeable, considerate, and went out of his way for me. The sales manager Javier Ramirez, whom we purchased our vehicle from, was amazing. He was Knowledgeable, considerate, and went out of his way for me. The sales manager was awesome as well. Very kind and approachable and also made sure the deal would be done to my satisfaction. I applaud everyone there. More

Report | Print

I worked with Blake Lewis this weekend to purchase my first Audi. He made everything super quick and easy. Easiest car buying experience ever. He was really helpful and professional. I would recommend hi first Audi. He made everything super quick and easy. Easiest car buying experience ever. He was really helpful and professional. I would recommend him to anyone looking into buying a car in this dealership. More

Report | Print