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Got my second forester at kenosha subaru and I am completely satisfied with it. The sales crew and the service crew are top notch. completely satisfied with it. The sales crew and the service crew are top notch. More

by EMPTYNEST2K Verified Customer Verified Customer

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This was 1st time at this service dept, not enough info to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a differenc to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a difference. I had waited several years to get my Subaru, I was pleased with my salesman, I actually followed him from a previous dealership he worked at several years ago, I felt pretty comfortable that I wasn't being taken advantage of, being a single woman and senior that was a concern I had. After my choice was made papers written up I was at a price and payment I was ok with, then sent to the person that goes over the paperwork where things changed, now my payment quoted was changed to higher amount and I'm confused and not understanding why, I felt pressured to sign anyway and wound up having a higher payment because of a maintenance package added that I was told I didn't need but the finance person said I did need. Afterward I said I didn't want that maintenance pkg. But was told I had already signed papers and the payment amount could not be changed. I'm a senior with a set income and I had settled on a payment I was comfortable with only to have it changed. I wound up being not so happy with the Subaru I waited years to be able to afford. So I am not so anxious to refer anyone here. I am leasing my car so I have a while to go to see what I'll do when the lease is up. I feel that as a senior I was taken advantage of and don't want that to happen to others. More

by DAMMA1107 Verified Customer Verified Customer

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We had an excellent experience with our salesman, La Ron Franklin. He was knowledgeable, helpful, friendly and frankly just a fun guy to spend time with. The dealership as well was stress free and a plea Franklin. He was knowledgeable, helpful, friendly and frankly just a fun guy to spend time with. The dealership as well was stress free and a pleasure to do business with. We'll definitely be back for our next car! More

by BRIAN.MCGUIRE Verified Customer Verified Customer

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My car has been at your dealership for a month and I have had no updates aside from 1 phone call letting me know they had not found the issue. I have had NO communication, no updates. Ace was my service tech had no updates aside from 1 phone call letting me know they had not found the issue. I have had NO communication, no updates. Ace was my service technician and my car is still at the dealership and I have had NO communication. Subaru Advicacy reached out to me 3 weeks ago and Michael x119121 was even worse at communication. I have reached out to Subaru corporate and will continue to post negative reviews until I get answers. More

by 10holians Verified Customer Verified Customer

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Staff is highly professional. I've never had a bad experience at this dealership. I highly recommend Ziegler of Kenosha, I converted from Rosen. I've never had a bad experience at this dealership. I highly recommend Ziegler of Kenosha, I converted from Rosen. More

by MAHOLLOW Verified Customer Verified Customer

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