Betzi’s the best!
Excellent product knowledge and her interpersonal skills are outstanding. She did an excellent job of explaining all features of our new vehicle.
Excellent product knowledge and her interpersonal skills are outstanding. She did an excellent job of explaining all features of our new vehicle.
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by dent731
Nov 27, 2024 -
MINI of Fort Myers responded
Hi, thank you for taking the time to leave a review for us at MINI of Fort Myers. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Do not spend money here!
The sales manager is the most unprofessional I’ve experienced! After today's visit, I would NEVER recommend any one buy a car here! The sales manag
The sales manager is the most unprofessional I’ve experienced! After today's visit, I would NEVER recommend any one buy a car here! The sales manager, Steven Moldovan, is as unprofessional as they come. I took a few concerns directly to him after buying a car in April, explained the experience, asking for nothing in return, hoping it would help him improve his team in the future. Well, 5 minutes later while I was waiting for my car to be serviced, he summons me to an interview room and scolds me for saying something | DID NOT SAY and beyond. Insincere, bullish and down right rude. Most people would have blown up social media 7 months ago with the details of the dealership falling short. I chose to wait until I was there, in person, to mention my concerns and he felt it was more important to have the last rude word than have a customer leave feeling heard.
The general manager came out, nice enough, but the damage was done. Drive somewhere else to buy your Mini if you want to work with a sales manager that is a grown xxx man that can hear criticism and render a positive solution.
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by Luvloulou
Nov 28, 2024 -
MINI of Fort Myers responded
Cheryl, we regret your most recent visit with us was not up to the standards we strive for. When you have an opportunity, please reach out to us at (239) 308-4628 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
i was in the market to buy a new car, so i went to mini
in fort myers since i wanted to get another mini. i met alex munos and he helped me with test driving and answering all my questions. it was a really
in fort myers since i wanted to get another mini. i met alex munos and he helped me with test driving and answering all my questions. it was a really positive experience, and i’m grateful to have gotten my new car with such ease!!
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by sydneyc
Sep 29, 2024 -
MINI of Fort Myers responded
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Beth, was great to work with, got me the best deal.
Great dealership would buy from them again and recommend them.
Great dealership would buy from them again and recommend them.
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by sandraruffo72
Sep 29, 2024 -
MINI of Fort Myers responded
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent sales.
Car I wanted was delivered as ordered. This is my second mini and highly recommend this car
Car I wanted was delivered as ordered. This is my second mini and highly recommend this car
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by lovantoinette
Other Employees Tagged:
Alex Munoz
Sep 21, 2024 -
MINI of Fort Myers responded
It's experiences like yours that keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!
I had a real go around with the finance manager.
I bought a car and was satisfied with it. Paid cash and then he sold me an extended warranty for $2,800. After reading the contract and realizing tha
I bought a car and was satisfied with it. Paid cash and then he sold me an extended warranty for $2,800. After reading the contract and realizing that this is something I did not want, I came back and tried to cancel it. That's when it all hit the fan. The finance manager became irate. Ruth nasty combative. He was demanding information that was none of his business and he refused to process my request for a cancellation and a full refund unless I gave him private information that was none of his business. You really need to talk to this dude because he was off the rails. Be assured I will not be visiting many of fort Myers ever again
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by jgholland777
Service Price Transparency
Other Employees Tagged:
Bob
Sep 16, 2024 -
MINI of Fort Myers responded
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (239) 208-6874 when you have a chance. Thank you, and we look forward to hearing from you.
Parker was very helpful and friendly.
There was no pressure to buy or add on lots of extras. He made it easy and fun to go car shopping! Point of sale was quick and easy and his communica
There was no pressure to buy or add on lots of extras. He made it easy and fun to go car shopping! Point of sale was quick and easy and his communication from start to finish was excellent.
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by bloy58
Sep 06, 2024 -
MINI of Fort Myers responded
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Fantastic sales and service department!
All around amazing service from a staff who truly cares about their customers!
All around amazing service from a staff who truly cares about their customers!
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by Jake
Sep 06, 2024 -
MINI of Fort Myers responded
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Very quick to demand, very slow to deliver.
(If ever)
Jumping through hoops better be your hobby.
(If ever)
Jumping through hoops better be your hobby.
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by SADBUYER
Jun 13, 2024 -
MINI of Fort Myers responded
We appreciate your feedback and for giving us the opportunity to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (239) 208-6874 when you have a chance. Thank you, and we look forward to hearing from you.
All staff are very friendly and professional.
Their goal is to complete our transaction as quickly and efficiently as possible.
Their goal is to complete our transaction as quickly and efficiently as possible.
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by suenxdr1
May 22, 2024 -
MINI of Fort Myers responded
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
May 22, 2024 -
suenxdr1 responded
I will let you know! I love my mini and her name is Scarlett Poppy!!