Harley-Davidson Dealer Reviews

"I called in the morning made an offer with the internet lady, the sales lady never called me back and when she finally got hold of me she said oh the bike's been sold, not a good way to do business. I suggest moving on to the next one. And yes I did call first thing in the morning. Also text and emailed twice each."

"Powder Keg Harley-Davidson is an unscrupulous dealership, in my opinion. I'd not do business with them. I saw a bike for sale on their website, so I called to confirm that it was in stock and still for sale. The price seemed reasonable. The salesman told me they had the bike for sale for almost six months. He further said the price had been reduced due to the bike not selling. Further, they have a systematic method for mandatory price reductions for aging inventory. He verified the price, and I said I wanted to purchase the bike. He asked if I was interested in financing, and I told him I would finance part of the purchase price. He told me I would need to complete a credit application online. They sent me a link. I finished the application and was approved for the loan. Then the salesman said I needed to speak to the sales manager and transferred me to the sales manager. The sales manager said he needed to go. over the final details. He said there were some additional mark-ups regarding the price. They totaled appropriately an extra $3000. I told him that I was not interested in the additional mark-up items and wanted to buy the bike for the advertised price they had and still have listed on their website. It was Saturday and he said that he would have to talk to the general sales manager regarding honoring the advertised price and get back with me on Tuesday since they would be closed on Monday. When Tuesday morning rolled around, the salesman called me back and said they were unwilling to take the price advertised on their website. He further stated that the price would be the price they have on their website plus an additional approximately $ 3000.00. Who does that? It seems like some form of bait and switch to me. This Harley Davidson dealership is not above board when it comes to honesty. I will send a letter to the appropriate governing agencies regarding this misrepresentation, as I have the support documents to back up my claims. Powder Keg Harley Davidson, do better. If they misrepresent their prices on purchases, I'm confident they would also misrepresent other things. It's been almost a week, and the bike is still listed for sale on their website without the appropriate $3000.00 dealer mark-up."