Would never go to Capital Toyota again! - lbitikoferLisaB
Would never go to Capital Toyota again!
I am a long time Volkswagon owner.
I wanted a hybrid and decided to purchase a Toyota RAV4.
I have had a bad experience every step of the way, and never should have purchased from Capital Toyota. They misrepresented, they flat out lied, they manipulated.
I have left a message with the finance manager that I used, Carlos Arroyo. Never a call back.
I have left a message for the customer relations manager, Kyle Read. Never a call back.
I have been in touch with my salesman, Marcus Emery on a daily basis. He has not been able to get me a return phone call.
I have left messages at the customer service department and the finance department and never get a return phone call. Nobody at Capital Toyota wants to help make this right.
LisaB
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