Was an ok experience up until finance. - Mindy
Was an ok experience up until finance. He did not explain anything, not even the contract. Rushed everything, felt like he was trying to rush us out, added on a bunch of extras without consent and without explaining anything. More than $2600 in unnecessary "protection packages" that I would have never agreed to. Super deceptive business practices. Also 16 hard inquiries on my credit, plus 3 more the next day, for 19 hits in total. I've never experienced this while car shopping. It's only supposed to count as one since it was all in one day, but still super excessive. Artificially inflated the loan amount and monthly payment unnecessarily. Do not recommend due to the finance department. Wanted to love it, Petrisia was very sweet, but the finance process really ruined it for me. Buyer beware.
I've filed a complaint with the BBB and FTC
No response from this shady dealership, no attempts to correct their wrong. Not even to give us the information on the supposed vehicle tracking system they said was included, the only add on we were ever aware of and it's not listed anywhere on the contract nor did they give us any information for how to use it.
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