Once again (unfortunately), my husband and I were on the - Ariana Hernandez
Once again (unfortunately), my husband and I were on the hunt for a used Kia Telluride. I found one on CarGurus that was listed at Acura of Concord. Since we're a bit far, coming from Union City, I wanted to make sure it was available and in good condition before making the drive. When I called, I was connected to Flavio. He was very friendly and gave me the information I requested.
When we arrived, he immediately came out and greeted us. Once he brought the vehicle around, we realized it was not in the condition we were hoping for. The previous owners had clearly been in an accident (a fender bender) that wasn't reported, and the interior was beat up and smelled.
They did have another Telluride to show us, but it wasn't the trim level we wanted. Flavio was very helpful, but we ended up leaving.
He followed up a few days later via text, but by then we had already found the right vehicle for us. We really appreciated the service provided throughout this process.
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