14 Nissan Dealers near 94109near 94109

Ricardo Gallardo is a great salesman. - Jessicca blanco

Ricardo Gallardo is a great salesman. He made the sale easy and helped my best friend purchase her first new car.

great service dept. - ah_younglee

great service dept. service advisors and techs do great work. receptionist is friendly. car was ready when promised

This is beyond ridiculous. - nexpolaris

This is beyond ridiculous. Check this out. I got a letter from Nissan about a recall, asking me to bring my car to the service center for a free repair. Alright, fair enough. So, I called their service department on Monday, March 31st, spoke to a lady, and scheduled an appointment for April 2nd. Simple, right? I showed up at 11 AM, handed the guy my recall letter and car keys, and he started checking me in. For some reason, this process took about 20 minutes—no idea why, but whatever, I waited. Then, after 20 minutes, he finally comes out and says, "We don't have that part right now. We're going to order it and let you know when it arrives." Seriously??? Nissan, why on earth did you schedule and confirm my appointment if you didn’t even have the parts in stock? That’s an hour-long round trip for me, wasted time, gas, and patience, all down the drain. And hey, Nissan, since no one in your company has apparently thought of this yet, let me gift you a revolutionary business idea—for free! Ready? Try implementing a basic verification step in your scheduling process to make sure you actually have the necessary parts before confirming appointments. This can be done through software by linking your scheduling system to inventory, or, if that’s too advanced, maybe just ask someone before locking in a customer’s time. Mind-blowing, huh? No need to thank me. Honestly, I was already unimpressed with my Pathfinder, but after this, I’m done. Never buying a Nissan/Infiniti again.

2019 Leaf Lease - Low Leaf

Staff was great, providing numbers and correspondence via email so that my time in the dealership finalizing the deal was kept to a minimum. They worked with me to close out my previous lease and modify the terms of the new lease to accommodate my needs. Was a relief to be able to work with a local dealer and get the deal I wanted

I have sent four emails and have not received any - Hd jeep

I have sent four emails and have not received any response, very poor experience so far

Sincerely sad and at a loss. I would like to begin by... - gracega84

Sincerely sad and at a loss. I would like to begin by stating I have paperwork and sincerely hope to get help from someone. I am a sinigle mother who works in the social sector. I don't think I will every purchase a nissan again. I own a 2006 Nissan Sentra that I bought brand new and after hitting the mileage at which nissan will no longer take responsibility for its faulty cvt transmission it failed and I was stuck all 4 times my car had to get towed while i was with a client and had to get helped by my partner or a tow truck. I had to pay for new authentic nissan parts and the transmission was programmed at this dealership. My car "passed" and after a 1 week my car once again had to get towed. The embarassment the loss of wages and money spent on repairs tow etc. well ontop of that only then did I find out that not only had the transmission been assigned onto a different car with a different VIN number. I then found out that the reason I saw sticker residue with pricing and etc. and no one had told me why, the reason was because my rear drivers side window had to be replaced after being damaged! Regardless while I hope and believe this is all being sorted out by (invisible people) at Nissan I have spent weeks without a car for work, groceries, my children and etc. Not only am I hurt however wondering where the transparency is and I simply would like my car fixed and a sincere apology because I really am a real customer with a real problem with my car still sitting in a Nissan shop without getting the repairs and whatever else must be fixed done….i ask that someone please reach out to me I am not rude I simply want help. Please someone reach out and contact me as soon as you can.

Disgusted ,was not notified of business closing, and that - alicecga1959

Disgusted ,was not notified of business closing, and that I would've to pay for supposed free service.

Best customer service in town. - freddy ruiz

Best customer service in town. Always get my Nissan parts here. Jon is the man

Why the price increase - Firelight33

I am writing to let potential buyers know that on April 1, 2019 a 2014 Jeep Cherokee Limited was on sale for $16,994 and when I called to have them do the recall that was open on this vehicle they increased the price to $17,700 within a day of me calling. The car was not on a sale or sale promotion on April 1, 2019. I was looking at a 2014 Jeep Cherokee Limited and was planning to drive it on April 1, 2019; however, the suv had an open Recall regarding the Engine Control Module (ECM) or PCM software. I did not feel safe driving this suv because this recall has to do with one of the problems that Jeep Cherokee's have with their fuel/transmission/software problem. So, I felt that raising the price was triggered by me requesting the recall be done. Recalls are done at no charge so I feel this is a very shady way of doing business.

I purchased a car from this dealership. I came with my... - geeqew

I purchased a car from this dealership. I came with my own financing but was bullied into submitting a credit app anyways. I saved .40 % on my financing. I would have preferred spending those two hours waiting elsewhere but I decline. Given my circumstance I completed the transaction. 3 weeks after my purchase the check engine light on my car comes on. I call the Daland, speaks to my sales rep that transfer me, along with my information to the service desk. I’m offered the most basic suggestions for solving the problem. None of them work. I go to AutoZone and use their diagnostic tool. After some online research I find out the codes (P0138) are due to a bad O2 Sensor. I call the dealership back; speak with the same Service Advisor. He tells me that this is covered under the emissions warranty. I counter that when I called Nissan North America that they tell me that the warranty expires @ 3 years/30k and that my car is currently @ 45K on the odometer. He tells me that the coverage is actually 3years/30K from the date I purchase it. I tell him that doesn’t sound right, being a used car but he assures me that it is correct. He says I can take it to a local dealer and if it is in fact the O2 Sensor that the emissions warranty will cover. Well, I take it to my local dealer who confirms the O2 Sensor is faulty and that…it is not covered under the emissions warranty. So at the very least I’m stuck with a $120 diagnosis bill and looking @ a $700 repair bill. Keep in mind this is 3 weeks after the purchase. I haven't even made my first loan payment! Long story short, Donnish the GM, Chris the Service Advisor and Ben the Service Manager tell me to f#$k off, that I’m making this up and that they will not help me. I’ve notified Nissan North America who can do nothing. I’ve notified the Better Business Bureau and am considering litigation. At the very least I advise EVERYONE who has suffered a similar experience to contact the Better Business Bureau to file a complaint. www.bbb.org The least you can do, in fact it is your duty as a consumer is to notify others of the potential disaster they are going to encounter doing business at Daland Nissan

Awesome experience purchasing from Eric - vcarora

Eric made my car buying experience easy. He has a great consultative style of selling that isn't pushy. It was probably the best car buying experience I've ever had, to be honest and I've since recommended him to my neighbor as well.

The WORST service center/car rental services I’ve ever... - jacquelinemrtnz38

The WORST service center/car rental services I’ve ever experienced.Everyone there is either new or useless. I was constantly lied to or misinformed about the details on my car. I brought my car in Mon Nov. 15th for a check engine light/transmission issues and a recall. (don’t ever purchase a Nissan Rogue from them unless you want a trash cvt transmission that will fall apart in under 60,000 miles)Just to get a rental that is covered under my warranty I had to argue with this so called manager John, that had absolutely no knowledge about renting a car out to anyone. And constantly went behind the service managers back (Terrance Price) and promised us things he could not do as it was against their rental policies. Apart from the useless manager at the rental office, my car was not actually worked on until Thur. Dec. 2nd, when I personally drove down to the service center to complain about my car being there for a few days short of 3 weeks. Marissa Suarez stated they had barely began working on my car that day as opposed to what Terrance Price, service manager stated that they had been working on it since Tuesday of that week (Nov. 30th). Total lack of communication again. On top of all the lies I constantly had to call them myself to see what was going on and never being able to reach them because they also “had just gotten a new phone system” (the times I’ve been in there, all service advisors don’t answer any phones ringing whatsoever.) The only way I was ever finding anything out about my vehicle was because I had to personally call their service manager Terrance multiple times on his personal number, and he informed me that he himself could never reach anyone in the office. He was also not useful with the simple fact that he had no idea about the cars coming into his service department. He had zero knowledge about any of details of my car, he always had to constantly call the department in that moment to find anything out, and call me back afterwards. He only made excuses after excuses on why my car had not been returned. My so called original service advisor quit a day after me bringing in my car so I was assigned a new service advisor named Marissa Suarez and she kept saying different dates/timeframes my car would be ready which were all lies and varied by a lot compared to the dates Terrance Price would give me. The job essentially took them only 3 days to complete meanwhile my car has been there since Nov.15th. The day I was finally given to pick my car up Marissa and Terrance both stated Saturday between 12-3pm (place closes at 4pm on Saturdays). They clearly stated that someone would call me to inform me when I could head down to pick up my finished vehicle, however 3pm rolled by and not a single person called me to let me know what was going on. I called The service department multiple times and yet no one picked up, my last option as usual is to call the service manager himself Terrance Price to which he answered and said he was on vacation and had zero knowledge why my car wasn’t returned. So again he said he was going to call the department and see what was going on. He called me back and said he could not get a hold of any service advisors and call his technician and that they were now doing the recall and it was not yet ready to be picked up. To my knowledge from when I went in on Thursday Dec 2nd the recall had supposedly already been completed according to the invoice and the man working at the customer service desk. At this point over the lies and ignorance from both service advisors and the service department manager I decided to head to the service department physically and see what was going on. There they apparently had my car ready but didn’t think they needed to call me to let me know it was ready even though it was 3:55pm and the department closes at 4pm until 7am Monday morning. Had I not gone down there myself no one would’ve called me until Monday morning. While I was there I had a quick conversation with another customer awaiting answers for his services also and informed me he had also spent weeks awaiting his car to be worked on and was never able to get in touch with anyone via phone. If that doesn’t clearly tell you this service center and dealership has absolutely no idea what they’re doing then go at your own risk but you’ve been warned they all have absolutely no knowledge about what their jobs entail. I’m also convinced they hand out the title “manager” to just about anyone who is of age and applies. And if you do decide to go in I suggest you talk to anyone else but John F., Terrance Price and Marissa Suarez.