11 Toyota Dealers near 94014near 94014

Professional, accommodating, friendly staffs. - nxn0727

Professional, accommodating, friendly staffs. I came in with low expectations- didn’t know what the outcome would be - but leaving the dealership very pleasing. This is the first time ever I went out of town (25 miles away) to purchase a car and to try out Auto Nation. And I am glad I did.

Christopher, service department, gave me excellent - john.guinasso

Christopher, service department, gave me excellent customer service in every way. He should be the standard in which all service advisors in the department aim to achieve.

The majority of the staff are very helpful and explain - Satisfied Customer

The majority of the staff are very helpful and explain the service(s) needed. They also work hard to get the job done in a timely fashion.

The service rep Jessie was very courteous, patient, and - Brk63d

The service rep Jessie was very courteous, patient, and supportive of my issues and complaints. The whole process with dealing with my recall service was done professionally by him.

Purchased a new car at this dealership. - JW

Purchased a new car at this dealership. Frankie was very helpful in the entire process, answering my questions, explaining the paperwork, and demonstrating the features on the car. I had checked several dealerships with this specific model in mind, and the pricing at Swickard was competitive.

I purchased a 2021 4Runner Feb 27th from Toyota of - cameron831

I purchased a 2021 4Runner Feb 27th from Toyota of Berkeley. I’m generally review-averse and rarely express my concern to the masses, but it feels warranted here. *Bait and switch pricing occurred after window sticker sent, pricing online reflected, and verbal communication made with sales department* The vehicle was listed at $48,290. Hours into communication and the start of my drive from Sacramento, I get a phone call saying the price went up $49,990. After 20 min on the side of the road, they dropped it down to $48,845. I continued the commute down and made the choice to spend the extra money because I loved the 4Runner. This went against my better judgement. In person, they were appropriate, supportive and accommodating. The put a show on for my 2 young children to watch and even brought out some snacks for them. Over the phone, I couldn’t believe the way some of the conversations went. I was told to feel grateful that they brought it down to only $555 more than what was initially $1,700 surprise increase. Later on a follow up call, the point was reiterated that they could have raised it $5k more if they wanted and that “there was nothing I could do about it”. These conversations were with managers of the dealership. And they’re right, they can. But statements like “well sir, maybe it’s just more car than you can afford” after I express my frustration with the surprise price bomb appear tone deaf when they fail to see that it had nothing to do with the price, and everything to do with their integrity. If the price was as advertised, I still would have considered the purchase. The price never changed online nor as advertised in person, only internally. The Pros: -The car is great overall. Some damage to the rear cargo and passenger side were disclosed when asked over the phone, but I’m very happy with the vehicle. -Melissa in the finance department was receptive, supportive and helpful with the process. -Keith went out of his way to help me with the vehicle. -Financing was fairly seamless. -A 2 year/25k mile maintenance plan was included. The Cons: -Even at the time of purchase, the online price reflected less than what I ended up paying. And I’m not talking about about taxes/fees/reg. -Unnecessarily insulting motivated customers over the phone -Vehicle did not include all advertised features. ($500 Yakima mega rack, something I will now have to purchase on my own) -I won’t shame the employees I took issue with. Maybe they were just the bearer of bad news. But their delivery sucked big time and so did their attitude. Financially, I’m out $1,050 with the surprise price increase and failing to include the rack or at least discount accordingly at time of purchase. The poor display of ethics is more concerning to me personally. I was informed multiple times “we’re sorry but this never happens” regarding the price increase:”. Let’s hope they hold true to their word this time and take a hard look at their customer service abilities.

We have been customers of Toyota Marin for car leases, - jgottlieb321

We have been customers of Toyota Marin for car leases, servicing, and purchasing since moving to this area in 2017. We keep returning because we’ve always had a good experience. We recently leased another car from them and worked with Sergio Morales on making our selection and putting the package together. Sergio was excellent: Knowledgable, helpful, and straightforward.

I wanted to express my deep appreciation for the - Sviatlana

I wanted to express my deep appreciation for the outstanding service I received from KATE Yazerskaya when purchasing my car. From the very beginning, Kate has gone above and beyond to ensure an exceptional experience. Truly standout professionalism, knowledge, and commitment. Kate took the time to hear me out, answered all my questions, and gave reflective suggestions that helped me make my decision. She made the process so smooth and free of stress, advising professionally and making sure that I was comfortable along every step. Her friendly and approachable manner, together with her genuine interest in helping customers, made a great difference. I felt valued throughout the process, and Kate made sure everything was taken care of so I could be fully satisfied with my purchase. I am very grateful for Kate's wonderful service and will highly recommend her to anyone seeking a smooth, positive car buying experience. Thank you, Kate, for all your hard work and dedication!

I put down a deposit on a new Landcruiser, and since then - melnick

I put down a deposit on a new Landcruiser, and since then have been ghosted by my salesperson Michael Domingo and his boss. These guys are apparently not interested in doing business, I’m just incredulous at the poor service.

I bought a car from SFT, sight unseen, because the model - Scottstruif

I bought a car from SFT, sight unseen, because the model wasn’t available in my state. My salesman, Wesley, took care of shipping it to me, when other dealers said shipping would be my problem. SFT took responsibility to deliver the car to me as part of the transaction. I got a great price on the car, and the shipping was reasonable.

I have not purchased a new car in over 35 years. - milar67

I have not purchased a new car in over 35 years. Abul Asalati helped me to find my dream retirement car with his honesty and working within my budget. I would definitely refer him to my other friends who are looking to buy a new car during this time of uncertainty.