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Sewell Jaguar Land Rover North Austin - Denzel Cooper
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Sewell Jaguar Land Rover North Austin demonstrated excellent accountability and follow-through during my recent A/C service.
After an additional blower-motor issue was identified, I spoke with management about my concerns. They listened carefully, reviewed the service history, acknowledged where the experience could have been handled better, and took the necessary steps to resolve the problem.
My blower motor was replaced, and my Jaguar E-Pace now has strong airflow and ice-cold A/C. The vehicle is working exactly as I hoped.
I appreciate a business that is willing to listen, take ownership, and earn back a customer’s trust. Thank you to Robin, management, and the service technicians for working together to deliver a successful outcome.
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