2 Lexus Dealers near 78216near 78216

In my past experiences, dealerships were a nightmare, but - Nguyenv97

In my past experiences, dealerships were a nightmare, but NP Lexus changed my perspective and completely blew me away. Firstly, the place looks bright, upscale, and pristine. Secondly, the entire staff - the concierge, cafe staff, salespeople, financing, and tech specialists - are accommodating and friendly. When you walk in and meet with someone, they always first invite you to get a free drink/snack at the cafe before discussing things. My sales specialist was Franko Munoz. He was super friendly, funny, patient, and went above and beyond to help me find the car I wanted on my terms. Never was there any pushy sales tactics. I came back to Franko like 3 times to test drive different trims, ask questions, and check their allocation inventory before purchasing. He was always available by phone too. Thirdly, on the day I picked up my car, I was in and out within an hour with taking pictures, learning the features of the car, and signing paperwork. Nikki, Taylor, and Cameron were awesome in that whole process. Love that I was able to have a bow on my car and they gave me a wine package as well. Of all the luxury dealers, Lexus has the best service.

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After going to several non-Lexus dealerships, I was - Chris

After going to several non-Lexus dealerships, I was unprepared for the extremely high level of service I received at the North Park Lexus at Dominion. Everyone, literally everyone, was polite, thoughtful, and courteous. My sales consultant, Mitchell Long, and my financing consultant, Houssein Kiliani, were both very personable and went out of their way to answer whatever questions I had and did whatever they could to work with my personal situation. I don't think I've ever had a better car-buying experience and I highly recommend this dealership, and these employees in particular, to anyone looking to join the Lexus family!

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