We purchased a Toyota C-HR from Toyota of Alvin in - RG
We purchased a Toyota C-HR from Toyota of Alvin in 2017, and at the time we were very happy with the vehicle. We also bought the Wheel Lock Lug Nuts from the dealership to help prevent the wheels from being stolen.
However, when we had all four tires replaced a few years later, the tire shop informed us that the Wheel Lock Lug Nuts installed on our vehicle were not compatible with the tires.
I reached out to the dealership to report the issue, but unfortunately, no one ever responded. This means that for several years, I was driving a vehicle that I believed was properly secured, when in reality the Wheel Lock Lug Nuts did not provide the safety and protection I expected for myself and my family.
This experience has taught me that when purchasing a vehicle, it’s important to choose a dealership that prioritizes customer safety and trust and not just sales.
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