13 Cadillac Dealers near 76424near 76424

Good job. - dgredriver

Good job. Good job good job good job good job. Good job. Good job good job.

The entire process was done on line and over the phone - caw3317

The entire process was done on line and over the phone and was painless. Very helpful salespeople and the woman who delivered the car was very nice.

Exceptional Service at Fort Worth Frank Kent I truly - coachlynn

Exceptional Service at Fort Worth Frank Kent I truly cannot say enough about the team at the Fort Worth Frank Kent location. My experiences there have been nothing short of exceptional, and that is why I will continue to pass another Frank Kent dealership closer to me just to receive service at this location. First, Kyle Stubblefield consistently makes every visit seamless and stress-free. From the moment I arrive, he makes me feel important and valued — never like just another customer. Anytime I have questions, he goes above and beyond to provide thorough explanations that are clear and reassuring. Kyle is extremely knowledgeable, professional, and confident in what he does, and that confidence brings real peace of mind. He truly makes you feel like family, and that level of care is rare. During my most recent visit, I received a loaner vehicle — a beautiful electric car. I’m not used to driving something that new, and unfortunately, I did not plug it in properly, so it didn’t charge. I was honestly on the verge of a panic attack. I reached out to Jordan Osborne, and she immediately stepped in to help. She calmly sent detailed instructions via text on where to go and exactly how to plug the vehicle in correctly. She even offered to let me bring it back to Frank Kent for a fast charge and assured me they would take me back to work if needed. That level of responsiveness and care meant everything to me. Even though I ultimately didn’t need the fast charge because my vehicle was ready that same day, Jordan’s support completely eased my stress. I also want to recognize Avery Wilson. There was a small misunderstanding regarding my service, and instead of brushing it aside, Mr. Wilson made sure my concerns were fully addressed. He sincerely apologized for the inconvenience and ensured I left completely satisfied. The accountability, professionalism, and commitment to customer satisfaction he demonstrated truly stood out. Both Mr. Wilson and Kyle took the time to apologize for any miscommunication and made sure everything was resolved. That speaks volumes about the leadership and culture at this location. I never look forward to having car problems — but I absolutely look forward to the quality of service I receive when I come to Fort Worth Frank Kent. This team sets the standard for what true customer service should be. Highly recommend. Respectfully, Mrs. Redmond

A great big THANKS, to everyone at Car Max, Alliance, - Kay

A great big THANKS, to everyone at Car Max, Alliance, Customer Service was spot on! Angie, Magda, Guillermo, Trevor, Aurell that’s just a few of the employees that we got to know and were very impressed with customer service support! A couple of issues were taken care of very thoughtfully! We’ll be back! The Lawrence family

Purchased new Silverado, great experience with sales and - ZR2

Purchased new Silverado, great experience with sales and financing. Have had questions with Parts department and very helpful in finding product and how to use reward points - made it easy

I had them put a battery in VSport, I was quote $175 on... - teamstephans

I had them put a battery in VSport, I was quote $175 on the phone, then charged $285 once I was there. Very dishonest , you have been warned.

Very accommodating and helpful. - Kathy

Very accommodating and helpful. Friendly, professional. Ver well taken care of. Excellent in every aspect of customer service. Every visit is a delightful experience

The dealership had the car pictured on their website in - jjmanzano

The dealership had the car pictured on their website in stock. I paid about $100 under MSRP (price per Toyota website data).

Service on Son's Car - Jeff

Did a great job of taking car of a repair issue on my son's car. Could not be happier. This is a service department that pays attention to detail.