7 Hyundai Dealers near 70003near 70003

Our sales person at Hyundai of Metairie was Cynthia Rico. - Smudginola

Our sales person at Hyundai of Metairie was Cynthia Rico. My wife was in an accident & her car was totaled so we needed a vehicle quickly, but we didn't want to "settle" for what was sitting on the dealers' lots. We test drove a Hyundai Palisade & Nissan Pathfinder. The Palisade rode smoother, offered a higher trim package for the same cost and offered a longer warranty than the Nissan. My wife has owned nothing but Nissans her entire life, still she couldn't get the Palisade off her mind so we decided to go with the Palisade. She decided she wanted the Hyundai Palisades XRT trim package and that turns out to be like searching for a unicorn! There are none to test drive and there are deposits on cars sight unsceen before they arrive at the dealerships. Cynthia & the team at Hyundai of Metarie really went the extra mile to get this car for us, honestly the went the extra 700+ miles finding this car in the Tampa area and making a trade with a dealer down there to get my wife the exact trim package she wanted. This process was about making us happy customers from start to finish and they succeeded! Cynthia really wanted to surprise my wife when the car arrived back in Metairie, my wife thought we were going to pick it up that night after work. Cynthia had the car detailed, got the big bow and brought it to my wife's office and parking it outside so when she walked out there it would be. It was a great surprise & again, Cynthia was going the extra mile! If you're in the market for a Hyundai go see Cynthia Rico at Hyundai of Metairie and she what she can do for you!

From the moment we walked into the dealership to the - maletteannlee

From the moment we walked into the dealership to the moment we left with our new Palisade, we were greeted with nothing but polite professionalism and respect. I had the best experience with the entire team. Thank you Premier Hyundai of Harvey for being so kind and welcoming!

I went pick up my vehicle on January 29. - jessica.kc.2010

I went pick up my vehicle on January 29. I get in it and I see there’s a crack on my windshield. I go back in and I tell the girl working there there’s a big crack going up my windshield on the driver side from all the way at the bottom up. She calls the manager and they go look at the pictures that were taken before I dropped it off. They realize that no pictures were taken of my windshield. Well I was then told by the service manager that they can cover my insurance deductible or they can pay for it. So I told him I will let him know. Well the man that took the pictures walked to the front and the girl told him he needs to take better pictures since there’s no picture of my windshield. He made the comment “well I didn’t take a picture because nothing was wrong.” I went to the desk and the service manager gave me a card and wrote his name and number on the back for me to find a place near me to get it fixed and to have them call him so he could pay. I called around and got an invoice. I told the windshield replacement place everything going on and that they need to call the service manager to pay it. In the mean time, I call the service manager and tell him I found a place and he had me send the invoice and a picture over to him. He stated to have them get in contact with him to pay. I go get my windshield fixed and told them again that the Hyundai dealership is paying. That was about two weeks ago. On Monday, I got a called from the windshield replacement place stating that it took them this long to get in touch with the service manager and that he stated I need to go through my insurance because he’s not paying. I try to call him and of course he doesn’t answer and doesn’t return my phone call. I called my case manager from before and he contacted the shop for me. I tried to call the general manager as well and he doesn’t return my call either. I tried calling yesterday as well and still nothing. I get an email from my case manager today asking for more pictures. I called him and told him I have two pictures I could send him. He stated that the service manager is denying everything that has happened and that they are not responsible for paying. I retold everything to my case manager and he took notes and stated he will be contacting the district manager. I then called the Hyundai shop again and told them I’m not getting off the phone until I talk to the service manager because I was fed up with this. He comes on the phone and I restate everything to him. He denies that he ever said they would pay for it and that they don’t do window repairs. He also stated without before pictures there’s nothing he can do. So I told him how his worker flat out said he didn’t take any because nothing was there and he stated wasn’t part of that conversation and he don’t recall that happening. I told him he was literally standing right there when it was stated. The whole time he just kept denying everything. I told him I will keep going up the ladder until something was done and it was like he didn’t even care. Weeks later he is still refusing to pay for my windshield even though where the break was and what was fixed matches up.

This dealership is like any other dealership. - ASULLI97

This dealership is like any other dealership. A bunch of leeches. The manufacturer clearly makes a defective engine. The 2.0 in the Tucson’s and when it fails from common issues with the vehicle the dealership expects the vehicle owner to pay $4,000 to replace the damages caused by the faulty engine. Some people this may be an easy task but others it’s more of a death sentence. For those who rely on the vehicle to commute to work, all of sudden cannot due to the damages. Until you are in the predicament of possibly losing everything due to issues caused by something that is out of our control.

This was a much better experience than working with Greg... - tomimilstead

This was a much better experience than working with Greg Leblanc Toyota. They are all competent workers, from sales to service. They never pushed us to make a purchase and everything they promised us was written in PAPER and signed!