Recently bought a 2023 Honda Passport from this dealer - SF
Recently bought a 2023 Honda Passport from this dealer and was very happy with the overall experience. We did our research and decided to team up with sales person Rory Shaffer. Brilliant decision. Rory is a very cool guy. Easy to get along with, likes a laugh or two and genuinely wants to help. Best of all, he's not pushy or pressuring in any way. We drove 3 different vehicles before deciding which one we wanted to buy. Rory was patient, helpful and I can honestly say, we could have decided against buying something that day and it would not have been awkward or weird. You know how some sales people are. Rory's the opposite. We felt very comfortable dealing with him the entire time we were at the dealership. Which was a while, trust me! Next up we had the finance guy, Gardner. What a super smart guy he is. Knows his cars, totally customer focused and an absolute pleasure to deal with. I should add the vehicle be bought did have a dent in the door sill on the passenger side. Of the three Passports we drove, we liked that one but were put off by the dent. Rory said they'd take care of it and they did. By the time we collected the vehicle a few days later, it was like the dent was never there. I share this detail because we'd never been to this dealership before so it wasn't like we were getting long time customer preferential treatment. They saw an opportunity to make a sale if they corrected a blemish on the vehicle, so did it without question. Brilliant! Buying a used vehicle can be stressful. The vehicle is never going to be in pristine perfect condition, but at the same time you hope there's nothing wrong with it which you only find out about later. Our experience at Inver Grove Honda was great. Not stressful, just fair straight forward and honest. They made some money, we got the car we wanted for a decent price. Everyone's happy. This dealer is not that close to home, but we're considering going there for servicing anyway. We'll see how that goes. As for purchasing the vehicle, things worked out great thanks to Rory and Gardner. I hope your experience of this dealership goes as well as ours did.
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