21 Ford Dealers near 50702near 50702

Great service, attention to detail and attentiveness to - pastordave0

Great service, attention to detail and attentiveness to my needs. Good follow up after purchase.

They were awesome and very nice to work with. - rubicon6621

They were awesome and very nice to work with. I would have know problem buying a vehicle from them in the future.

The customer service was excellent, timely, and - mccauley2240

The customer service was excellent, timely, and personable to work with. I’d go back again.

Yet another great experience with Dale Howard. - shakeyacres76

Yet another great experience with Dale Howard. I was ready to trade my black Grand Cherokee that I loved. I meet with Tony Howard and Kaleigh Thurm at the Waverly location. They worked extremely hard, going above and beyond to locate new Grand Cherokee Summit for me.They and the Waverly staff couldn’t have been kinder or more welcoming. Many thanks!!

I haven’t been having starting issues since the purchase. - tharpco

I haven’t been having starting issues since the purchase. It was addressed about three days after the purchase, but has not been resolved as we went on vacation down south and experience the same issue.

Marcus was friendly and very helpful. - jkrulichart

Marcus was friendly and very helpful. My car is great and they were willing to work with me. I definitely would return and would recommend to friends!

Very professional experience pleasant sales staff who - Yendor

Very professional experience pleasant sales staff who were very helpful and informative of the process. Got a fantastic new F150.

I recently purchased a 2021 Ford F350 6. - dbrekke79

I recently purchased a 2021 Ford F350 6.7L Super Duty from Bill Colwell Ford, and I couldn't be happier with my experience. Dakota Even was my salesperson, and he went above and beyond to ensure that I found the perfect truck for my needs. Dakota was knowledgeable, friendly, and patient throughout the entire process. The dealership itself was clean and well-maintained, and the entire staff was professional and courteous. I highly recommend Bill Colwell Ford and Dakota Even to anyone in the market for a new vehicle. Thank you for the excellent service!

They reached after I sent an email the next day. - mjmoemjmoe

They reached after I sent an email the next day. Scheduled a drive that evening and we end driving it home that night. They were such excellent sales people, cared about you and didn’t dissuade you one way or the other

Worst service department ever. - Mgpclean

Worst service department ever. My F150 was going nuts shifting up and down while the dash was flashing everything. A couple years earlier the service manager talked me into an additive for brakes, steering, transmission and rear end that had repair warranty. Witham service told me I needed a transmission rebuild, brake rebuild and steering sector rebuild. At least they gave me a loaner because it was in the shop for 4 weeks. When they called to say it was ready and had been road tested I went to pick it up. The additive company only covered 1/3 of what was earlier promised because Witham had incorrectly made out the application. First drive off the lot got me 3 blocks before it did exactly the same thing. Went back and they claimed the trans kit must have been faulty. Will rebuild. 2 more weeks in shop and the call came telling me, by the way we had to replace the computer chip too. $6,000 out of pocket but it ran. Took it to another mechanic for an oil change 1 week later. When I picked it up he told me 1 bolt had fallen out a brake caliper and the rest were loose. Also the pads had been changed without replacing the rotors just flipping them over. He also noted no one had touched the steering that was claimed to be repaired. Of course Witham denied wrongdoing and refused to go back to the additive company.

Bought used 2020 Explorer. Salesman told me it was Ford... - tripled

Bought used 2020 Explorer. Salesman told me it was Ford Exec driven, and Roling had all the service records. CARFAX said purchased at auction. Aside from the multiple AC and other issues, would never have bought it had I known it came from auction. Their attitude suggests "Tough Luck, Mr. Drenner" Service Dept, on the other hand is excellent.

My vehicle was taken to Sailer Ford in Ackley, Iowa, in... - kken84

My vehicle was taken to Sailer Ford in Ackley, Iowa, in order to correct a check engine light because our regular small town shop does not have a Ford Computer. Communication was extremely poor with 99% of it being because we initiated it. We were told after 2 days that the vehicle was ready to be picked up. Upon arrival, started the vehicle and within 2 minutes check engine light was back on. Left the vehicle there to be fixed as was expected. 3 days later (Friday) was again told that the service was completed and my vehicle was ready to be picked up. Picked up vehicle after hours on Friday. Drove vehicle less than 1 day before check engine light came on again. At this point my husband pulled the car into the garage to take a look. The following was found : - The air box was broken - The fuse box clips were broken - The wire that Sailer Ford installed to "fix" the problem was installed incorrectly and the connector at the end of the wire was not plugged into the sensor - A vacuum line was cut and not repaired or replaced - There was a smashed relay in the fuse box - There was a bungee cord left hanging inside the engine compartment in front of the radiator fan. Our findings were photographed and our car was taken into our regular shop to share our findings with the mechanic that normally services our vehicle (who was extremely apologetic because he recommended us to take it there). We also issued a formal complaint with ford, who told us to take the vehicle to a ford dealership to evaluate the poor workmanship. Upon arrival at the Dealership (Witham Ford) the technician as well as the service manager were absolutely appalled at the poor workmanship demonstrated by Sailer Ford. We paid Witham Ford $400 to repair the problems that Sailer Ford caused. Ford told us the only way to be reimbursed was to get reimbursement from Sailer Ford ourselves. The air box was left in disrepair as we could tape it to make it function correctly, but I believe general practice by most dealerships is to replace parts that are accidentally broken. In this case the air box is a $400 dollar part. When Dale the general manager/owner of Sailer Ford was contacted we were told that it was an "unfortunate circumstance" and that "he would not be reimbursing us for anything." Without a doubt, I do not recommend servicing your vehicle with this dealership.