27 Chrysler Dealers near 49616near 49616

Always a good experience. - roxiesobotta

Always a good experience.Not going to write fifteen words so blah blah blah blah

The service department always treats me well. - PCALLAN99

The service department always treats me well. Quick, professional, and they have free popcorn. Thank you

Prompt service and good explanation of everything that - Sncchristl

Prompt service and good explanation of everything that they took care of. Great staff at Gandrud

Joe was pleasant to work with. - BPIERRARD

Joe was pleasant to work with. Communication was good. The work was done in the time expected.

Everything went OK at my oil change appointment, no - dc.thcahcs

Everything went OK at my oil change appointment, no issues, the cookies in the waiting room were good

Everyone at McDonald CDJR was very kind and helpful. - Joni.landmesser

Everyone at McDonald CDJR was very kind and helpful. Nick worked with me on getting the Jeep of my dreams at a price that worked for both of us. I would highly recommend them to anyone looking for a vehicle.

So glad we found Watson Benzie, a great service - Guy W

So glad we found Watson Benzie, a great service department with knowledgeable, professional, friendly staff. The entire service staff have been great. Would highly recommend this dealership for superior service and customer experience.

Everyone was super helpful and accommodating! - Randi Zattlin

Everyone was super helpful and accommodating! The process was quick and easy and I was very happy with the service!

Excellent Service - MillerMark4321

My wife and I have over the last 10 years have bought our new cars sight un seen due to the fact of one bad experience going to a dealership in Northern Michigan. Thanks to your sales staff and listening to our needs we will finally will stay local. Adam our sales person not only put up with my poor attitude when coming to buying a car, Adam was able to some how slip in the only one of two cars I wished to own. He not only swayed my wife, which is one of the hardest things to do when it comes to a Suv's ,Adam was able to get the Challenger in my wife's vocabulary. My wife and I not only got the car I've always wanted they were able to keep my payment, and as Adam well knows, payment first car second. I can drive the Flintstone mobile, thanks to Adam and Feeny I am driving one of the cars that was on my bucket list. Thanks to Adam Woosley and all the staff!!! See you guys in two years. Mark and Radi.

Always great service, prompt and courteous We bought our - Marywo

Always great service, prompt and courteous We bought our vehicle here and they remember us and make sure to say hello when we come for oil changes and such. Help us to save money too!

Great experience. - Mikefrozena

Great experience. All people involved were wonderful. I like the no nonsense way of doing business.

Todd was Very professional and had Great communication. - ahain3

Todd was Very professional and had Great communication. Fair pricing. It was a very pleasant experience

The service for my Chrysler Pacifica was excellent and - Chuck

The service for my Chrysler Pacifica was excellent and the installation of a new camera took exactly as long as they said it would take. The service manager was excellent and the staff members were very friendly. The waiting room was also very comfortable.

In person service good. - ram150037924

In person service good. Keeping me informed not so hot. Ordered seals for my car they told me they were on back order. 3 months later still no word on them Finally called and had them in 4 days. Had my car for over a week and had to call every other day to get an update.

Went to ask about a warning that had popped up on my Jeep - Angry

Went to ask about a warning that had popped up on my Jeep Cherokee that I had bought here. There were 5 salesmen chatting in the showroom that didn't seem to want to help me. Finally directed me to service department and the guy said they couldn't help me for a week. I asked him my question and he said he didn't know about that stuff I had to talk to a technician but told me I couldn't talk to the technician. Will buy my next car in Gaylord these people treated me horribly.

Marisa was amazing! - Mrs. Butler

Marisa was amazing! Helpful, friendly informative service. We love our new Tahoe! I would recommend Team Hodges to anyone interested in purchasing a new vehicle.

Purchased a 1500 Ram Limited! - Jim Van

Purchased a 1500 Ram Limited! Love the truck but better yet was the dealer cooperation with me. Would highly recommend

Friendly and knowledgeable staff. - ~HappyCustomer

I brought in my 2019 Ram because at random the cluster would so out while driving. When I arrived at the dealership, I was warmly greeted with a handshake and was treated as I was the only priority the advisor (Andy) had of the day. I was checked in and shown where the waiting area was. There was coffee, tea, cookies and water for refreshments and the waiting area was clean and quite. A short time later, Andy came to tell me that they needed to order a part for my truck and that if I would like, Chrysler would pay for a rental if I didn't want to drive my truck while waiting for the part. Once the part was in, it was promptly installed and I was notified that my vehicle was ready for pick up. Once I returned to pick it up, I was again warmly greeted and my truck was pulled around for me. I greatly appreciate the fantastic service and would recommend this service department to any and all who need their vehicles repaired. Thank You Bill Marsh!!!!

Promises made. Promises kept! - mastmuskegon

We purchased our first Van at Preferred in 2010 and followed up in 2017 with a Chrysler Pacifica. we have had them serviced when in Michigan entirely by Preferred and have been excessively pleased with the purchase procedures and service. In every way they have met or exceeded their words. In one instances we were scheduled to be leaving the state for a time when an accident threaten our plans. The Pacifica was a newly redesigned model and a check with Glass companies indicated tailgate glass was not readily available. Preferred body shop expedited shipment, replaced the glass and tailgate hinges and repaired other damage in three days resulting in but a one day delay. They have provided free oil changes and fast service. In every way we are confirmed Preferred Chrysler customers

My daughter bought a vehicle from Betten Baker about 2 - amysueecker

My daughter bought a vehicle from Betten Baker about 2 months ago. She’s only made one payment on it and already has to replace the engine. I contacted them and they aren’t willing to do anything to make it right. They state they inspected it prior to selling and there was nothing wrong with it. However, the damage done to this engine was due to being run out of oil several times, which hasn’t even had time to do. They clearly saw an opportunity to take advantage of a young lady that knows nothing about vehicles and jumped on that opportunity.

Excellent out of state experience - Thomas K Adamo

We had the distinct pleasure of working a deal with Jamie Curry via internet on a 2016 Ram 1500. As I found out in my search for a vehicle Jamie is the rare individual that actually returns email inquiries. He was honest, hard-working and incredibly pleasant to deal with. Even when there was a possibility the deal wasn't going to happen. In the end we made a, more than fair, deal and we willingly traveled from New Jersey to pick up the truck. Highly recommended. The business office is also incredibly professional and NON-pushy. They asked if we were interested in their extras, we said no, end of story. No pushy sales talk. Very much appreciated after a long drive. Debbie was great. Incredibly kind, prepared and answered all of our questions.

Sold me a Durango with faulty transmission - screwedover

I purchased a 2015 Dodge Durango with 28,000 miles on it, still under factory warranty. I was told an inspection had been done on this vehicle, that it was a lease that had been turned back in to Riverside. Upon test drive I inquired about rough shifting and was told that the transmission needed a computer "update" and was all good. Less than two weeks after purchase the car was shifting horribly and I brought it to a Chrysler service garage and after evaluation they advised that someone had used the incorrect transmission fluid which voided all warranty. Car was picked up by Riverside (after three days) and spent three weeks in their possession during which time they told me nothing was wrong, (AGAIN), failed to respond to calls and emails and simply gave me the run around. Finally after they flushed the incorrect fluid out, they returned my car claiming it shifted FLAWLESSLY. NOT true, while the transmission is smoother on acceleration, upon deceleration it "clunks" into gear when downshifting from 3rd to 2nd. I have called and emailed Riverside with no response and also sent a certified letter to the owner that also received no response. This dealership has the poorest excuse for customer service I have EVER seen and I am stuck with a junk $30,000 vehicle.

Would recommend this dealership - Happy Customer

I purchased a used vehicle from this dealership not too long ago. I found it through an online site that has Preferred's inventory listed. I submitted my information online and I was contacted immediately and personally. The sales person was pretty laid back and didn't pressure me to come in so I inquired about the vehicle I was interested in and I was able to make an appointment that fit my schedule. I was greeted by several of the staff when I came in for my appointment and they were all very friendly. They didn't act like vultures like some other places. They also didn't stop being friendly when they knew I was there to see a specific person, which happens to be Ben Jaehnig. I liked that I could deal directly with a manager during the process. Everything went so smoothly for me and my wife. Granted, it took a while for financing and stuff because we don't have the absolute best of credit (some debt) but all in all it was pretty painless. I want to note, because the previous reviewer commented on this, that several times Ben reminded us that because it was a used "as is" vehicle we should have it inspected by our own mechanic. We did this. There were some issues but not enough that we wouldn't buy the car. So we knew going into it that it was on our heads if something went wrong. We had to sign papers saying that we were aware that it was "as is". I just want to note this since the previous reviewer failed to say this although I think most intelligent people could figure it out. Anyway, I think that this is a great dealership to work with. It's nice that they have several options for financing (Lori Kowalski is great) and that they don't look down on you if you don't have the best of credit. We needed a decent vehicle at a certain price and they were able to get it for us, all with genuine smiles on their faces. I think this dealership is great and when some of our debt is paid down we will be returning to get another vehicle. We especially will be returning to Ben. Unlike what the other reviewer said, he is an honest, laid-back, friendly sales person. I wouldn't go anywhere else.

Having now bought five cars in the last eight years I... - LegitimateReviewer

Having now bought five cars in the last eight years I have a fair amount of experience with dealerships of late comsidering I've visited ten of them. By far the best experience has been at Riverside. I purchased a Chrysler 300 which is the first Chrysler I've owned since 1974 (then a Newport). I'm a former auto mechanic so I know when sales people are trying to B.S. me or out of their depth. The salesperson was a young woman named Carrie who was was not only knowledgeable, but very thorough when it came to explaining systems without having to be prompted. This is the complete opposite of the typical, "We have your money now get out of here." attitude of so many of the car dealers I've dealt with. Everyone there was friendly and helpful. Tim, the business manager was definitely the best one I've dealt with since 2005. All told it was a very relaxed experience especially thanks to Carrie, a charming young woman, who made passing the time very easy while waiting on the obligatory paperwork, financing, etc.