My 2022 Ford Raptor purchase with Dan Bard at Smith Ford - Randy
My 2022 Ford Raptor purchase with Dan Bard at Smith Ford of Lowell was an exceptional experience! Dan is a very straightforward, honest, and up front guy and I have only great things to say about him and this dealership. The buying experience was top notch, Dan was very patient with me coming from out of town, the pricing and selection was far better than everyone else nearby, and the entire process was seamless. Dan even had appreciation for the great condition of a ten year old truck I traded in and the trade in value I was given was significantly higher than three other dealerships I had spoken to recently. I can't emphasize how refreshing it was to deal with a dealership that didn't play games or hide anything. Dan is a great guy and called this morning, a couple months after purchase now, to check in and see how the truck was working out and how we were doing. Title affidavits and processing paperwork arrived in my mailbox just a few days after purchase as well. This small town dealership still has the customer service many of us have known but watched fade away elsewhere. Thanks again Dan and everyone else at Smith Ford who handled this transaction. You're all great and highly recommended!
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