From the moment we walked into Andy Shaw Ford, we knew we - sandliz222
From the moment we walked into Andy Shaw Ford, we knew we were in good hands. Our search for a new Ford Maverick led us to an experience that exceeded our every expectation, thanks to the incredible team and their dedication to customer satisfaction.
The atmosphere at Andy Shaw Ford was inviting and relaxed. We were immediately greeted by our salesperson, Dustin Shuler, whose professionalism and genuine enthusiasm for the Ford brand made us feel comfortable right away. Dustin took the time to truly listen to our needs, answer all our questions, and provide insightful guidance as we explored the features of the new Maverick. There was never any pressure, just honest, helpful advice and a real desire to help us find the perfect vehicle.
Dustin’s knowledge and attention to detail were evident every step of the way. He made sure we understood all the options, kept us informed on the delivery timeline, and even checked in with us as the sale progressed. It’s rare to feel so valued as a customer, but Dustin ensured our experience was smooth, straightforward, and enjoyable.
When it came time to finalize the purchase, Holly Johnson, the Finance Manager, made the process effortless. Holly was friendly, transparent, and extremely organized. She clearly explained every document, walked us through our financing options, and ensured we felt confident and comfortable with each decision. Her expertise turned what can sometimes be a stressful part of buying a car into a breeze.
Driving home in our new Ford Maverick was the culmination of a fantastic journey. The vehicle itself is everything we hoped for—innovative, comfortable, and perfectly suited to our lifestyle. But what truly set this experience apart was the people at Andy Shaw Ford.
When we returned the following day with some paperwork, no less than 6 other staff members, including Erica Bullock the General Manager, and Larry Hinton, Owner, congratulated us on our new Maverick.
We wholeheartedly recommend Andy Shaw Ford to anyone in the market for a new vehicle. Between Dustin Shuler’s outstanding customer service and Holly Johnson’s expert guidance in finance, we felt respected and cared for throughout the entire process. Our experience was exceptional from start to finish, and we wouldn’t hesitate to return for our next purchase.
Thank you, Andy Shaw Ford, Dustin, and Holly, Erica and Larry for making our dream car a reality!
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