4 Genesis Dealers near 34997near 34997

The car that I traveled for was not as advertised, Shawn - Y.northard1

The car that I traveled for was not as advertised, Shawn , a great salesman , did everything in his power to make me walk away a satisfied new Hyundai customer. Thank you Shawn !

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Very cooperative prior to sale. - Gatornic

Very cooperative prior to sale. Purchased 2024 Genesis GV80 at a fair price. Drove over 3 hours to pick up car. Everything was resolved before I got to dealership. I dealt with A.J. Borges and sales rep Devon. Waited at dealership over four hours to close deal and car detailed. When I got home, realized front mats were missing. Waited to Monday to talk to A.J. Advised he would check with detailing for mats. I called back later pm Monday. He advised detailing did not have mats. I asked him how were we going to resolve. The printed official vehicle description specifically showed “ carpeted floor mats”. He said that was for a new car and hung up on me. If you buy from Wallace Genesis make certain the car is exactly as described as they will not stand behind their representations.

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Enjoyed working with Eli , Very happy with my purchase . - ross.tannenbaum

Enjoyed working with Eli , Very happy with my purchase . Will definitely Recommend this dealership to my friends.

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The service department at this dealership is just awful! - gbabcock1491

The service department at this dealership is just awful! If it was possible to give zero or negative stars, I would have. The waiting area is small and dirty with coffee spilled on the floor. The worst part is you have to wait between the desks of the two service advisers, one of whom was constantly talking loudly on speakerphone, yelling at customers and generally being obnoxious. I was told they no longer offer the valet service or loaner vehicles, and it took over a month to get an appointment for an oil change and tire rotation for bringing the car in myself and waiting for the service to be completed. For my service appointments under the previous ownership, they picked up and dropped off my car, and when it had to be kept overnight, they gave me a loaner vehicle. They were always courteous, polite, kept me updated and were overall very professional. Not the case these days! This dealership has definitely gone rapidly downhill since it changed hands in 2025. Steer clear of this place. I'll be going to Stuart in future I would never buy from this place ever again! Nor should you!

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