The service department at this dealership is just awful! - gbabcock1491
The service department at this dealership is just awful! If it was possible to give zero or negative stars, I would have. The waiting area is small and dirty with coffee spilled on the floor. The worst part is you have to wait between the desks of the two service advisers, one of whom was constantly talking loudly on speakerphone, yelling at customers and generally being obnoxious. I was told they no longer offer the valet service or loaner vehicles, and it took over a month to get an appointment for an oil change and tire rotation for bringing the car in myself and waiting for the service to be completed. For my service appointments under the previous ownership, they picked up and dropped off my car, and when it had to be kept overnight, they gave me a loaner vehicle. They were always courteous, polite, kept me updated and were overall very professional. Not the case these days! This dealership has definitely gone rapidly downhill since it changed hands in 2025. Steer clear of this place. I'll be going to Stuart in future I would never buy from this place ever again! Nor should you!
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