3 Cadillac Dealers near 34239near 34239

Unfortunately, the finance manager doesn't know the - cthomps730

Unfortunately, the finance manager doesn't know the products they sell you. I purchased a prepaid maintenance plan with them in Oct 2023, upon my first oil change I learned, it covers $40... $40 of a $175 oil change on a Land Rover... Ridiculous! I immediately called, gave them months to resolve by just returning my money, they just beat around the bush and ultimately did nothing. I eventually sold the car, at that point, they finally submitted my paperwork for a refund from Fidelity, 10/23 - Paid $671... 1/26 received a refund of $127, I never used the warranty as it wasn't the one that was explained to me, they paid out nothing, I lose $544, most of which probably went right into Sunsets bottom line. I will never step foot in this shady dealership again. Months and Months of opportunity to resolve this was given, Now I will be doing everything within my rights to get my money back!

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I have a 2014 Cadillac SRX and My HMI module. - Agnelio Castillo

I have a 2014 Cadillac SRX and My HMI module. went bad due a water leaking from the sunroof. I fixed the leak and I got a used HMI from Ebay (The same part number) That it was belong to a Cadillac Escalade with different Vin Number. The part need to be reprogrammed (Change the pin number) and they told me that they can do it and it will cost me 230.00. I left the car at the dealer and they called me after about 4 hours to tell me that They can't do it because they don't have the right software to do it but I still have to pay the 230.00. I had to pay for nothing. I ended sending the unit to this place (White Automotive & Media Services) and they fix it for $99.00.

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Why buy a car from a dealership with ambiguous addon - Dennis S

Why buy a car from a dealership with ambiguous addon options and charges exceeding $3,000 on every car that in reality, has little or no value? Also, every Sunset Cadillac Dealership has a similar added option and cost. They outdo themselves at Sunset BUICK GMC dealer in Sarasota where the array of low value services is expanded and the addon cost exceeds $4,000. Carroll Buick of Venice offers comparable quality vehicles without these excess costs. In response to a previous rating, they claimed "They strive for transparency" Transparency is not a word that comes to mind. In a discussion with them about this addon, they indicated their customers are glad to buy it. I asked most of your customers are glad to pay $2,000 for the addon option for services that at best are worth a few hundred dollars. His response: They don't scrutinize it the way I did. Interesting, in his eyes lack of scrutiny equates to open acceptance and satisfaction.

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