UPDATE 9/19/2025:
Kurt Dooley reached out, and - Nvavoulis
UPDATE 9/19/2025:
Kurt Dooley reached out, and everything has been resolved.
recently bought a used 2021 Audi with really low mileage from BMW of Tampa. I was told that the car was given a 100% inspection. But within a couple of days of purchase, I started smelling anti freeze. I first thought that it might be due to them recently adding fluids to the car. Two weeks later I’m still smelling anti freeze so I took the car to a local Audi dealership to check it out. I was told by the mechanic that the water pump has a leak and it showed that the water pump was leaking for a while due to rust stains. The mechanic told me that it was going to cost over $6000 to replace the water pump. The mechanic provided a video of the water pump and rust stains. On September 4, 2025 I emailed the management of BMW of Tampa and attached the video from the mechanic. I received an email back later that night on September 4 from a manager, where he apologized and asked that I bring the car in for his mechanics to look over. And he stated that “Hopefully, we will connect tomorrow and can try and work on a solution. Once again, I apologize for the issue.” I emailed back informing him that I already had the car repaired due to the urgency of the matter. I gave him a time to call me.
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