4 Ford Dealers near 30241near 30241
I ordered my parts the week before I was scheduled for - MSBEV36
I ordered my parts the week before I was scheduled for service. I called the day before to make sure my parts were there. When I arrived Shannon took my car to the back then she came back and said your parts are not here. I then asked her why did she say they were here when I called her the day before. I went to the service department and I asked the tall guy why he didn't call me and let me know the part was not here. He then checked the system and said your parts are in Union City Ford and I could go and pick them up myself. Then Shannon said if you do then we can't fix it today. And she gave me my key and I asked her if the guy checked my tires since my light was on. I asked her if she cared about me as a customer and if she was concerned about my safety. Then another lady heard us talking and she called the manager Mandy. Mandy then sent someone to go and get my parts and my car was fixed. When I left after six hours and it was raining so I was using the wipers. The next day I was going to use the car then I noticed my steering wheel was not close properly so the windshield wipers would not go off. I called Shannon back and she said she was ordering my other part and they will look at the wipers then. I called her back two days later to ask about the other part and she said she would call me when the part comes in and it has been three weeks and I have not heard from Shannon or Mandy. I will not be back at Mike Patton for anything. I have been a loyal customer since Mike Patton sold Mazda's. I was at the dealership getting the vehicle serviced for over 6 hours. They didn't even offer me a soda or ten percent off. NOTHING
Purchase of A New Car - CLT
I just purchased a Lincoln MKS from King Ford Dealership. I was very pleased with the service of everyone that I dealt with. David Breedlove was the salesman that assisted me through this process. He was very kind and very knowledgeable of the vehicles that I looked at and test drove.. I would certainly recommend this dealership to anyone that is looking to purchase a new or used vehicle.
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