19 Ford Dealers near 28716near 28716

I am happy about the entire process. - ricardo.w.carrano

I am happy about the entire process. I bought a nice car an Bill provided an excellent customer service.

austin was great! - jessiespringer2

austin was great! he had everything ready for me. it was a super quick, easy, and painless process. i’m used to sitting at the dealership all day wheeling and dealing but it was nothing like that at all.

Great service. - cobrafun71

Great service. Special shout out to Otto in Service who was our hero for helping us while we were on vacation. Thanks Otto. You're the best

Very pleased with the process of purchasing my new - Catfgt1980

Very pleased with the process of purchasing my new vehicle at Crossroads in Waynesville NC!

Great experience, awesome deal! - Kwadham

Great experience, awesome deal! Very satisfied. Will definitely go back for future car needs for sure.

Kevin our sales guy was FANTASTIC! - Mamagirltc8

Kevin our sales guy was FANTASTIC! Appreciated the continuous communication and all the hard work to help get us into a vehicle that fit our budget.

I had a great experience with this dealership from start - Dajuanhodges10

I had a great experience with this dealership from start to finish. They even picked me up from the airport, which made the entire process smooth and stress-free. Customer service was excellent, professional, welcoming, and very transparent throughout everything. I test drove the car, they answered all my questions, and there was no pressure at all. The whole process went exactly how they said it would. It’s rare to find a dealership that actually stands on their word, but they did. If you’re looking for a reliable vehicle and top tier service, I definitely recommend checking them out. Great experience all around. 🗣️ Shout out to Bert and the rest of the team! Great Vibes for sure!

Dustin Shuler is the most positive , patient person in - Bibbles

Dustin Shuler is the most positive , patient person in putting my anxiety at ease. His smile is encouraging within itself. As an elderly woman I never thought I would be able to get a loan for my beautiful Ford Escape. He made it happen. Thank you so very much. The atmosphere of everyone’s genuine personality gave me a feeling of “family “ the employees- Erica Bullock, Dustin Shula, Danny Washburn in the body shop, Greg Jamison, Holly Johnson and all that I have spoken within the phone I have not met are so pleasantly willing to help. Thank You Andy Shaw Ford . Telitha Allison.

Exceptional buying experience. - olsonpr

Exceptional buying experience. Everyone I dealt with was only concerned with providing great service. Very happy with the Maverick I purchased.

Absolutely frustrating service department. - mhvond

Absolutely frustrating service department. Dropped our Edge off over two weeks ago for transmission work. It was slipping noticeably but because it didn't show a "code" the technicians were unable to determine the problem. A week later, after a transmission service, they decided it was a bad torque converter. Said a new one would be in that Friday. A week later it arrived. They said it would be ready to pickup that evening, now Monday, two weeks after we dropped it off. Now Tuesday afternoon and they don't know when it will be ready. We have a premium extended warranty that includes a loaner or rental car. After telling us a loaner would be available in a day or two...no loaner has been provided. We fearcafter all this time, almost 12 business days, it will need a new transmission!!

James was the best salesman we have ever had the pleasure - jskelson

James was the best salesman we have ever had the pleasure to work with! From our first call to handing us the keys, he made our purchase so easy. Super informative and personable. Everyone at the dealership was the same. Highly recommend!!

My wife and I met Trevor Lund to look at and maybe order - Empire

My wife and I met Trevor Lund to look at and maybe order a new Bronco on Sept 30, 2023. We spent about 4 hours talking and looking at Broncos. We eventually decided to buy a new 2023 Bronco on the lot and ordered an another 2024 Bronco. Trevor also prayed with us after our purchase. Trevor is a great salesman and man to deal with. I would recommend Trevor to all my friends and family. I consider Trevor a good friend. Also, we have just purchased 3 new Nissans for our rental fleet, and will buy many more in the future. Larry M

I just bought my new Maverick truck from outstanding - jandersen72

I just bought my new Maverick truck from outstanding sales person Lauren. She was very helpful and it was a very satisfying experience. I highly recommend Lauren.

I was with friends at their cabin near Bryson City last - Jim

I was with friends at their cabin near Bryson City last week when the "check engine" light came on in my 2014 Ford F-150. I called Mountain Ford and spoke to David the Service Mgr. He told me that they were totally booked up but to bring it by and he would see if he could fit me in. By the time my friend came to pick me up they already had my truck in front of a bay with the hood up. In less than an hour they had the problem diagnosed and a part ordered. The following afternoon I was happily on my way. The friendly folks at Mountain Ford went above and beyond to address my needs and for this they easily earned a 5-star rating.

I bought my car here back in June. It is now November and... - clw13clw13

I bought my car here back in June. It is now November and I am still waiting for my registration to be complete. The dealer used a 3rd party vendor to handle this because of covid. While everybody has been kind, the lack of urgency regarding this is upsetting, and I would not work with them again at this point.