Everett Chevrolet Buick GMC of Morganton
The Hickory - Musedust
Everett Chevrolet Buick GMC of Morganton
The Hickory office is adequate, but its collision and body shop repair center is subpar. In contrast, the Morganton location is exceptional. I primarily interact with Alex in the service department, and he is outstanding. He is always busy because he is the best and consistently delivers excellent results. For instance, when I dropped off my car this morning, he called me in advance to ensure I would have a loaner vehicle if mine was not ready by evening. He is truly impressive. The service manager is excellent as well—I forget his name, but he is always present and attentive to customers. Without this service department, I likely would not remain with this dealership. Do not get me wrong: Neil, the sales associate with whom I have handled my past two car purchases, is fantastic. However, post-sale, it is the maintenance and service teams I deal with most. The maintenance department is very friendly. The staff who schedule appointments over the phone are always courteous and polite. Even when I do not work with Alex—which is rare—the other service personnel step up, remaining kind, polite, and helpful. I cannot say enough good things about them. This dealership earns five stars for service and maintenance.
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