7 Chrysler Dealers near 28546near 28546

Great service, explained what was needed and got the work - mick.ruffini

Great service, explained what was needed and got the work done quickly. I’ll be back.

Jessica is amazing as always. - BG

Jessica is amazing as always. Brian was great as well. Third vehicle from her. And numerous vehicles from this dealership for the family. 10/10 every time.

Karla, the service advisor was great! - taz28333

Karla, the service advisor was great! She had is in on our appointment time and we were out in a timely manner. Karla kept us updated while we waited and was always polite and pleasant. Steve in parts was also a big help and very knowledgeable. It was a very pleasant experience.

The service department is absolutely horrible. - krichards0513

The service department is absolutely horrible. Would not recommend to anyone!! I have purchased 2 jeeps from there now. The sales guy i had and finance guy are wonderful. But service is a joke. I purchased extra stuff on my first jeep, like oil changes and if i ever had an issue with a tire they would fix it Well first time i go to use it they tell me i dont have that coverage. I took my contract up there and showed them they were wrong! They will not work with you around your schedule, and are down right rude. I ended up canceling the service contract. 2nd jeep i got needed a part, sales guy went and ordered the part before i ever drove off the lot with the car, was supposed to be fixed the next week. Almost 1 month later they have still never called me. When i would call up there i could never get past the woman who answers the phone. She said she would call back an never did. Finally one day this week i got a different woman on the phone and she did her job! She had a manager calling me back within 30 minutes. Which lets not give this manager the credit, i got up with the guy that sold me the jeep and HE got stuff done! He went back there and found out they had the part but never called me, claimed they didnt know who to call. Service finally called me to schedule an appointment and i told them, i was promised a rental so we had to schedule out to a day one would be available. Show up at the scheduled appointment time, no rental... this was 930, by 1230 we were being told we would have to reschedule... now in this period of time one would think they would have been working on my car right? Nope. Never even touched it.. I will never set foot in that service dept or recommend it!

Service department takes advantage of out of town - Simpsonsteelservices

Service department takes advantage of out of town workers. Truck towed to dealership while out of town working. Supposedly did diagnostic( charge 209 just for them to generate a report the day I called -6/12/25, Truck towed in three weeks prior. Quoted 18000 for a motor, diagnostic report stated 22000 for a motor. Had towed back to home of record and local dealership fixed with 700 dollar radiator. Caught service manager in numerous lies. Be aware if you take your car to their service department. They will lie, over charge, and lie to cover themselves. Sad a dealership in a military town takes advantage of our soldiers and veterans like myself. Will never return to dealership, and will buy another Dodge.

DO NOT buy used vehicles from Westgate autog group. - Travis B.

DO NOT buy used vehicles from Westgate autog group. The will make fraudulent sales and run your credit through multiple credit agencies which destroys your credit. When confronted by the states consumer protection agency, they will deny any wrong doing forcing you to have to get a personal lawyer to have legal action taken. Especially if you are a service member, please stay away from these dealerships. They are not to be trusted when making a purchase. They care about money, not the customers. Please do your research with THE BBB. They have a F rating for the aforementioned statement and failure to respond to the CPA. If anyone else has problems, make a BBB report and contact the North Carolina Consumer Protection Agency.