14 Cadillac Dealers near 22801near 22801

I've been dealing here for quite awhile and I have never - joerue87

I've been dealing here for quite awhile and I have never been disappointed. Trent Whetzel amazes me with his knowledge, helpful and honest advice. Because of him I will always be a JB customer.

Mr. Dinh promptly returned my requested information and - williamsnancy124

Mr. Dinh promptly returned my requested information and scheduled a time for me to see the vehicle I was interested in. I was given the opportunity to test drive the vehicle. He was informative. Let me know about financing and I did not feel pressured into making a decision. Very pleasant experience. Not exactly how I remember the old cliche of the used car salesman.

It's always a pleasant experience at Moore Cadillac. - Alex R.

It's always a pleasant experience at Moore Cadillac. I purchased a Cadillac CT5 here. Sales and service always do a great job, I even service my non-gm vehicles here because of the level professionalism I've encountered each visit.

The process of buying a car at Radley Cadillac was - reginammchugh

The process of buying a car at Radley Cadillac was seamless. The customer service was excellent regardless of the type of car you were purchasing. Our sales associate, Antoine Richardson was great. He and the other staff made the whole experience a pleasure. The car was detailed, filled up and washed prior to our driving away. Too bad for CARMAX, they lost a sale. Radley Cadillac has two very happy customers. We will definitely be back to purchase our next one. Great job Radley Cadillac!!!!!!

I went in for service on my Chevy Blazer, previously - A dupe once

I went in for service on my Chevy Blazer, previously having had good experience with their service department. I was sorely disappointed with their overblown estimates for work I have since found was not required. The work they did do was extremely sloppy and transmission fluid after a flush has been found all over the underbelly of my car. Dripping on my garage floor for the last few weeks putting my dogs at risk is the worst thing I can say about them though. I would never recommend them!

Staff was friendly and helpful. - aiamendola

Staff was friendly and helpful. We will return when it's time to buy a car for our youngest son!

Excellent buying experience. Very professional without... - bessinajw826

Excellent buying experience. Very professional without high pressure sales tactics. I was extremely pleased with my purchase. Knowledgeable sales person. I highly recommend this dealership.

STAY AWAY FROM THIS SERVICE DEPARTMENT! - Wise Green Owl

I recently scheduled my wife's Subaru Outback for routine maintenance at this dealer's service department. The car was supposed to have the oil and oil filter changed, spark plugs replaced, and air cleaner installed. My wife dropped her car off for a day and brought it home the next evening, PRESENTING ME WITH A BILL FOR $1352.37!!!! The dealership did not do the work I had requested; rather, they did something called "Premium 60K Service". I contacted the Service Manager and expressed my outrage. He promised to check into it and call me back. One of his service technicians called about an hour later and claimed that "my wife had requested the additional work." Now, my wife knows nothing about auto maintenance and would not have understood any jargon which may have been used. But there is a much larger issue at stake here, and that is THE ABUSE OF CUSTOMER TRUST!!! When I schedule a vehicle for maintenance at an auto dealership, I expect them to do the work I have requested, AND NOTHING ELSE. If they think additional work is necessary, they should CONTACT ME FIRST!!! We will never visit this dealership again, and have made a point of telling everyone we know to avoid them. If anyone ever suggests you do business with them, I suggest you RUN, NOT WALK, AS FAST AS YOU CAN IN THE OPPOSITE DIRECTION!!!

Bad service center - Ashleye

Where to start..I had a transmission put in my car at "xyz" shop, said shop towed it to bob tricketts to get the transmission programmed(gm transmission, gm certified dealer/service garage), after a day(Monday August,27) of having it bob tricketts calls and says the transmission is bad that it has no rev and slips taking off. Ensue panic on my end trying to figure out what to do with this situation. I call them back and ask if the warranty will replace the transmission if they could install it and program it, the man Ralph that I spoke with said yes can and even quoted me a price for the labor. So I call where I got the transmission from and they call bob tricketts to see what is going on and come to find out bob tricketts doesnt even have a certified transmission technician in their service department, so who even looked at my car?! Not someone who had the skills to do so. Upon finding that out, I search for another GM dealer to look at my car, HARRY GREENS. I pay Bob tricketts 94 to get my car keys back, pay to have my car towed to harry greens. Harry greens calls me Tuesday august 28th after having my care a mere 2 hours to tell me that all it needed was 4.5 quarts of transmission fluid and that it was running perfect. So thank you bob tricketts for giving me the biggest headache ever over 50 dollars worth of transmission fluid, which if you had a transmission technician probably wouldn't have happened in the first place. Do yourself a favor and go to another gm service center if you dont want to endure 99 problems.

Horrible excuse for service personell. - tokheim39

My Silverado pick up broke down on I 81 North on Sept.12th. Since the truck was covered by the GM Extended Warrantee, it was towed to the nearest Chevrolet Dealership for service. That was Elliott Chevrolet in Staunton, Va. They worked on it and called when it was done. They informed me that the repairs were not covered by the GM warrantee because they feel that someone, " has been inside the engine compartment doing repairs and leaving loose bolts, etc? I tried to assure the Service Manager that this was the first that I was aware of this and didn't think the it was correct? He still denied my claim. I was forced to pay the charges to release my truck and drive it home. I then went to my home town dealer, where I have purchased 11 Chevy cars and trucks, to get their thoughts on the matter. They basically agreed with me that the repairs should have been covered and gave me written proof of that. I then contacted the Elliott Service Manager and faxed the new info to him. I called Chevrolet Customer Claims and opened a claim for reimbursement. Today, I received a call from the Chevrolet Claims Supervisor stating the Elliott Chevrolet Service Manager is standing by his opinion and is denying my claim, once again? It makes a long time Chevrolet customer, buying new Chevy's since 1966, question why you would buy the very best extended warrantee, with a new vehicle, and pay a lot of money for the coverage. Then the one and only time you have an issue, the Service Manager in a Dealership thinks he sees something amiss and denies any help. As far as he is concerned.....Case Closed! When did these guys get to act like little the complete judge and jury? Beware of this Dealership. You might get burned as I did. Trouble with my case is that I truly did nothing wrong nor did I have reason to believe that the warrantee would not be honored?

Horrible potential car buying experience - ecologist633

Avoid at all costs. We tried to purchase a certified 2013 Cadillac XTS from the now Cadillac of Roanoke (new ownership). Completely insulting trade-in and they obviously thought they were dealing with people who were uneducated and could be scammed. Not so. We walked out and will never consider buying another car there. From a car buying standpoint, avoid at all costs.