7 INFINITI Dealers near 21093near 21093

I'm very glad I bought my car from this dealership and - XMUYWANG16

I'm very glad I bought my car from this dealership and I'm very happy to work with Mr. Kevin Escobar to purchase my new car.

Ive had great experiences with this dealership especially - dnwmskimba

Ive had great experiences with this dealership especially with my preferred service man, James. His customer service and Infiniti knowledge have been priceless. He keeps my Q60 in tip-top shape. Ask for James and you'll thank me later.

Sheehy Infiniti of Annapolis is an excellent dealership - Joe

Sheehy Infiniti of Annapolis is an excellent dealership with great customer service and a very knowledgeable and professional team.

Purchased multiple cars from Jim Coleman. - l47ncvru

Purchased multiple cars from Jim Coleman. Professional dealership. Salesman, Marvin was easy to deal with. Highly recommend.

Christopher Jackson Local Guide·16 reviews Went on - Jay06062005

Christopher Jackson Local Guide·16 reviews Went on 3/29/25., 345pm with my sister to buy her a car. To help my sister celebrate a great accomplishment. I spoke with the GM James Anderson about a ILX Acura. The price on the car was $29,500 (on line $27,500). … More J.B.A. INFINITI of Ellicott City (Owner) 2 hours ago Hi Christopher, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (410) 480-1000 so we can try to restore your confidence in our business. We hope Went on 3/29/25., 345pm with my sister to buy her a car. To help my sister celebrate a great accomplishment. I spoke with the GM James Anderson about a ILX Acura. The price on the car was $29,500 (on line $27,500). I told Mr Anderson I have $25,000 cash!! Mr Anderson responded with, cash doesn't phase him because whether cash or finance the car,. He was going to get the money for that car no matter what! Mr Anderson had a very cocky attitude with that response. I brought 2 other car from that dealership in the past and also like working with the Service manager (J.B) that's why I kept coming back. But because of Mr James Anderson. I will not buy or recommend anyone to support that dealership as long as Mr James Anderson is working there. This is a update on today's event Good evening to all!! I was told to call in to resolve the issue with Mr Anderson by the owner!! I wonder was this a mistake?? Did the owner really responded? I did call, but I haven't gotten a returned call back from no

Dealership and staff were very helpful and informative - Ron

Dealership and staff were very helpful and informative without being pushy or overbearing. I test drove several cars and models and staff was accommodating and understanding of my desire to make the right decision.

DO NOT DO BUSINESS WITH THIS POOR EXCUSE OF A DEALERSHIP! - wmerchant33

DO NOT DO BUSINESS WITH THIS POOR EXCUSE OF A DEALERSHIP!!  BAD OWNERSHIP, ZERO CHARACTER AND ZERO INTEGRITY.  I purchased a pre-owned certified QX80 on June 4, which had all rotors and brake pads replaced by the Service Dept.  On June 20, after driving it only three times, it nearly caused an accident when the caliper bolt fell out causing the piston to blow out, the caliper to drag and cause extensive damage to the rim, brake fluid leaked everywhere on the pads and rotors and wheel.  I immediately called Nationwide, at approximately 7:00 PM and was told there was no Manager there....there was no Finance Manager there.  She stated she'd have to take my name and number and have someone call back in the morning.  I had it towed to the closest Infiniti Dealership in Annapolis.  According to Annapolis, the caliper bolt was not torqued to OEM specs by the Nationwide technician and that caused ALL the damage.  Approximately $6,200 repair, which was ultimately reduced to $4,600 to help Nationwide.  First thing in the morning I called, but only got voicemails.   I emailed the owner, Brandon Schaefer, explained the situation and asked for him to overnight a check to me covering the cost of the repairs and my tow fee.  I did not hear back until 4PM!   Brandon DID NOT CALL.  Service Manager Dan Moore called, on behalf of Brandon Schaefer.  They wanted to get the vehicle, repair it and give me a loaner.  I was told by Dan that the technician was fired.  I told Dan, unfortunately, it was too late and I had no confidence the vehicle would be repaired correctly after a tech failed to torque a simple bolt.  Dan ultimately said that Brandon would call Annapolis with his personal credit card and pay for the repairs.  The owner, Brandon, emailed me stating he filed a claim with his insurance and their position is NOT TO PAY ANYTHING because I have owned the vehicle for 4 months!!!  Brandon, this is a large business, not a lemonade stand.....please represent yourself better and collect the correct facts before putting in writing bad information!  I emailed him back, since he still refused to have a professional conversation on the phone, telling him he was wrong.  He emailed me back apologizing, stating that he would resolve this by afternoon.  That was Wednesday July 2.  Brandon and Dan have now ghosted me and won't respond to emails or text.  I don't have my vehicle and Nationwide won't do the right thing and pay for the repair.   BAD Dealership, worse Owner with NO CHARACTER, INTEGRITY or PROFESSIONALISM. I "own" and make payments on a vehicle I do not have and Nationwide is ignoring me.  DO NOT USE THIS DEALERSHIP.  Go to Sheehy Infiniti of Annapolis.  On a side note, Dan apparently requested Annapolis to push this through as a Warranty claim.....that is Fraud Dan!  It is NEGLIGENCE by your tech and your shop. ALSO, if you have purchased a used vehicle here, you were most likely charged a Reconditioning Fee - not advertised in the pricing, and that is illegal in Maryland! Verify with the State's Attorney General. This will be posted as a Google Review as well. Walt