Sold me a used car that was not safe to drive. - CL Frost
Sold me a used car that was not safe to drive. Asked for inspection prior to purchase and was provided with chicken scratch. Report mentioned oil leak; cost to fix $0. Car had burning oil smell after test drive. I had to HOUND them to get more details on leak. After getting manage involved, they found active oil leak AND a cracked cylinder head. Should have found and fixed these prior to offering car for sale. Dealer paid to fix issue. Was told about a week to repair. Repair took 3 weeks with NO communication from the dealer. I made numerous calls for updates, including calling GM Billy Brown, who did not return my call. When I pressed for information on brakes/rotors measurement, again, had to HOUND them. While waiting for car, spoke to sales person Joshua Gettis who did not have a clue and would tell me they have done everything I asked for, that should be good enough. I asked for a car that was safe to drive (which should not be on me to ask for) and it was a fight to get them to correct the unsafe issues. They clearly don't care about customer safety and only care about making the sale at ALL costs. Finally got car and within a month console screen had "ghost touch" issue. Called and spoke to Chris to get dealer to split repair cost with me as this should have also been fixed prior to sale. He said he would talk to manager and call me back....I'm still waiting for the call. Would NEVER do business with this dealership again.
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