20 Ford Dealers near 19320near 19320

Outstanding service. - CD

Outstanding service. Made a great deal on a purchase - which can be pretty hard to do sometimes at a car dealership. Brian was very helpful and went out of his way to make sure all went well.

MIKE Weatherman did a great job fixing our 2020 Escape - Pagebh

MIKE Weatherman did a great job fixing our 2020 Escape this morning. Thanks so much!

Great organization, and my salesman, Rick, was awesome. - Greg

Great organization, and my salesman, Rick, was awesome. Great place to by your next vehicle.

Mike was great! - Lisaheitz65

Mike was great! It was a pleasure working with him! He made everything quick and easy! I love my Bronco! Lisa🙂

I have dealt with Sheridan for over 30 years and have - KWilder

I have dealt with Sheridan for over 30 years and have always been satisfied with their service.

Terrible experience and would never recommend them. - mlough5

Terrible experience and would never recommend them. My car is a brand new 2024 Corsair with severe ratting issues and front dash speaker issues and no reception, in a metro area. The Service Department has repeatedly tried to address the issues and yet same issues still come back with new ones. I have begged them to take it back and put me in any other car but a Lincoln. It is possible, but for 17k. With 2400 miles on it, basically brand new car, I have to pay 17k which is blatantly a statement of what the value of this car is, IMMEDIATE DEPRICIATION. Maybe because I am a woman and naive? I could not be more frustrated with this dealership and the owner. Go elsewhere and I would not buy a Lincoln.

Very happy with new car. - mindyplank

Very happy with new car. We have now brought 5 cars for Tom weaver, each time he has been great.

We purchased a used RV on Ford E450 chassis as is from a - shipinspect

We purchased a used RV on Ford E450 chassis as is from a PA RV dealer except they put new tires on it and checked the brakes before delivery. This was in Feb 2023. Vehicle’s steering was bad. Took vehicle to Bayshore Ford Truck Center and asked them to fix it. Paid about $4000 for steering, suspension and alignment work in Feb 2023. Steering was better but vehicle still did not handle very well. At 2024 state inspection at RV dealer found front tires to be so badly worn (after just 1200 miles) that they needed replacing. Took it back to Bayshore Ford and asked them to replace the tires, do an alignment and explain why there was excessive tire wear. After nearly 3 weeks they eventually found the print out for the 2023 alignment and then told us “we don’t do tires”. They said the front brakes were causing the problems and quoted nearly $3000 to fix it. Instead we took the RV to a local (PA tire and service chain) shop. They replaced the front tires, checked the brakes which they said were fine, and did another alignment. They gave us their alignment machine printout and which they explained showed that the Bayshore Ford alignment was way off. They said the horrendous tire wear was due to the bad 2023 alignment and no way would bad brakes cause the type of severe wear that was clearly visible. We contacted Bayshore Ford management who argued on the phone that the brakes were still the problem and that their original 2023 alignment work was not the problem. They asked us to bring the RV in and they would show us the brake work that needed doing. We took a pass on that! We will never use a Ford dealer service center again to work on our E450 RV or our F150 truck. The RV now handles very well!

The service dept FaiIed to find the oil leak in our - Richards1957

The service dept FaiIed to find the oil leak in our vehicle. Small leak. We picked the car up and were told there was no leak. The service manager stated if it was there our service tech would have found it. He was almost able to convince me I was wrong. Not a nice person, narcissistic at a minimum. This man has been there for sometime making me think the judgement of this dealership is poor for letting him continue to be employed with there. I really couldn't see the man employed anywhere at let alone here. He may know someone at the company I'm guessing because he is not a good person. He insisted at that time there work was completed and to make another appointment. The arrogant attitude and look on his face was the all there. I still have an oil leak as described. I crawled under the car and found the leak. Don't ever leave that service dept. Because that man expects it to happen. He expects repect he doesn't deserve.

The staff is always professional and pleasant to work - A Thompson

The staff is always professional and pleasant to work with. I never feel pressured to do anything more than I took the vehicle in for.

I custom ordered a car, and they sold it right out from - Dylancarnevale

I custom ordered a car, and they sold it right out from under me after I waited two years for it to come in

Mike Ludwig has always came through for me my 3rd - laburk2

Mike Ludwig has always came through for me my 3rd vehicle from him dealership great

Had a very good ordering and buying experience at John - Billycar11

Had a very good ordering and buying experience at John Kennedy Ford of Phoenixville. I worked with Dillon S and Jesus D provided some updates. Did the Final checkout with Jim M. Called and went into many other dealers in my area to order a 2024 Dark Horse most were playing the usual markup and allocation games. But at John Kennedy Ford of Phoenixville, they were truthful about the whole prosses they said it might not get built its up to Ford. But showed me they had an allocation on order and it was available to be changed to what I wanted. So, I went in and placed the order on 4/19/24 they did not even want a deposit I offered and they told me it is not needed. Almost all dealers want at least $500 down. Then on 5/22/24 I was updated that my order now received a vin this pretty much guarantees it will be built by Ford. At this point I asked if they wanted a deposit, they just replied back not to worry the Dark Horse is mine. they then gave me the vin so I could track it on fords build tracker I checked that thing like 50 times a day lol. They updated me along the way for all the build stuff like when the window sticker was available and when it was shipping out. Car was built from 8/12/24-8/18/24 it shipped out on 8/20/24 and got to them on 9/4/24 I picked it up the same day. They even followed all my special requests such as not to wash it or peel the protective stuff off. as it was going to a detailer to get Full PPF. The day of pickup they asked what accessories I wanted installed such as the Front splitter, gurney flap, under body strakes, I asked for all to be installed except the wheel locks. and of course there was no mark up on the limited production Dark Horse just MSRP how it should be no games were played just a very good experience all round.

Worst Buying Experience Ever! - Michael Hart

Worst Buying Experience Ever!!! Vehicle was filthy and wasn't even taken through the shop for a thorough inspection. I spent two hours waiting for these guys to get my deal closed and even after walking around the vehicle with the sales guy.......he never once offered to have the vehicle taken to the wash bay or recon department. Nothing. Of course after the sale, they offered to send me a little something to help with the cost of having the vehicle cleaned up. A $25.00 freakin' gift card! I purchased an extended warranty but decided to cancel it after two months. I hounded these SOBs for two straight weeks to get that warranty canceled to no avail. I ended up canceling it myself. Poor customer relations, poor communications and very poor follow-up with regards to my concerns. Arrogance, entitlement and laziness to be in full supply at Bean's of Exton. Never, ever again!

Excellent buying experience!!! - Ryan Browning

I got to the dealership and was not swarmed or hassled. I walked right to the 2017 Ford Raptor. I walked inside and was met by Kevin Deets who I can not say enough about. He just asked me what I wanted the keys for to look at. I didn't feel like I was being pressured or pushed around. I was extremely pleased by how knowledgeable Kevin was about the 2017 Raptor. The whole process was painless and smooth from the whole team at Fred Beans Ford, sales/fianance/warranty. I would definitely recommend this dealership. And when they haves sales people like Kevin Deets it's a no brainner. Love My 2017 Ford Raptor! And will be back to this dealership when I purchase a new Ford!!!!

Dealer is the rudest, most unfriendly dealership I have... - quirkfords

Dealer is the rudest, most unfriendly dealership I have ever visited. I walk into the showroom often, either headed to parts or service counter, and the sales people NEVER greet or acknowledge me. Strike One. This past month I went in to shop for a new car. I sat in the car for 5 minutes in the driver seat, then switched the rear seat, passenger seat and then walked around the car. I was in the showroom for a good 15 minutes and NEVER ONCE acknowledged!! It wasn't until I was halfway out the door that someone noticed me. Strike Two. I was shopping on the Ford home website and after requesting my information, it captured my contact info and directed it the very dealer I had a bad experience in. Ok, I figured lets see what happened...i really wanted to buy a car and have purchased from here before, so maybe they can turn the experience around. The contact experience from their internet coordinator was infrequent and poor. All canned responses and not very responsive. After a week, finally I made an appointment to drive a car. Yes, an appointment to go back. When I arrived, I had to look around and find a saleman, they were all too busy chatting in the "booth", something I witness everytime I am in there. The assigned salesman finally greeted me. After I introduced myself, he proceeded to tell me that the car I was scheduled to drive had been sold. That was my greeting; "Here is the car you CANT drive". I had to ask if they had SOMETHING I could drive. After 15 minutes, he located something. I drove it, it was nice. To this day, NO ONE FOLLOWED UP. Strike Three. I just bought a new car elsewhere. They really need new management there.

Mike Long handled my inspection. - franklin2050

Mike Long handled my inspection. oil change, alinement. took little time. Good service. Always have my F150 serviced here.

Family owned and staffed. Perhaps the only... - tuffyrickabaugh

Family owned and staffed. Perhaps the only trustworthy car dealer left in the US. We first started using them for service 5 years ago after moving nearby and not knowing any trustworthy repair shops for our middle aged Fords. We were surprised by both the frankness, honestly, and respect for our money by the service office and service manager, the quality of the service & guys in the garage, and the fact we never felt violated after we saw and paid the bill. It’s not always perfect the first time but cars are complicated today so I cannot blame them 100%. There are a few seemingly simple repairs they don’t do, like alignments. But otherwise our cars go there first and only elsewhere if parts or a repair is not possible there. Because of their service department we’ve bought 2 used Fords from them. The most recent purchase a low mile used SUV, originally purchased and serviced there, so we know could keep using them for service and know and that we can have them do any remaining warranty work and post warranty work too. Their non-commissioned sales people are great - Low key, no pressure, very helpful. As a long-term customer negotiating a car price has always been a simple process and I cannot imagine for new customers it would be much of hassle. The only weakness is that since there are no per-car incentives, they may not suggest, or give you the gentle push necessary, to try something you may not have considered, that an overeager commissioned salespersons would. But I’d rather Stoner-Wade staff any day. Stoner-Wade is the way a dealership should be run, perhaps the way dealers used to be run in that vague yesterday when the world seemed a better place.