DO NOT DO BUSINESS WITH THIS DEALER! - Kyle Snyder
DO NOT DO BUSINESS WITH THIS DEALER!
I have never had such a worse experience while purchasing a vehicle.
I drove 2 hours to purchase a vehicle from this dealership. My salesman did not want to sell me the vehicle i purchased, did not show me any feature or anything about the vehicle. I chose to buy the vehicle anyway, upon delivery the driver seat was completely busted. I reached out to the sales manager and i was promised the seat to be fixed. The sales manager also expressed i needed to return the license plate i was given with the sale of the car. (Because they charged me wrong for it) even though at this point the plate was in my name.
The vehicle was driven 2 hours back to the dealership to have the seat fixed. After 1 week of the vehicle being in the possession of the dealer my salesman reached out and said the vehicle was fixed and ready for pickup and again asked for the license plate to be returned, so i came to pickup the vehicle (2 hour drive) and returned the license plate. I arrived and my seat was not fixed. The dealer apologized and wanted to “make it right” so they again offered to fix the seat and added the offer of a complimentary detail.
Now after the dealer has the car in their possession for 2 weeks i am again told the vehicle is ready. I get the vehicle (again) and 4 screws were drilled into the underside of my seat and no detail or wash of any sort. After receiving my vehicle back from being “fixed” i now notice the transmission shifts very hard upon start up.
Another thing i have noticed with the vehicle since purchase is the instrument cluster appears to have been replaced with one from a completely different vehicle.
I am disappointed, i bought this vehicle as a gift for my father. The vehicle appeared to be a gently used reliable suv with low miles.
This dealership is in the deal of bad business. They will tell you what you want to hear just to waste your time, and your families time.
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