17 Honda Dealers near 15317near 15317

Had an 11:00 service appointment for state inspection. - Ed Coyle

Had an 11:00 service appointment for state inspection. Jennifer Bross had everything lined up when I arrived at drive thru. I went to the showroom and was pleasantly greeted and asked if I needed anything. Took my time looking at all the new models and before I knew it, Jennifer located me and told me what I needed. Not long after that my car was ready and I was on my way. Granted, I have a 2019 CRV with 32K, and I didn’t expect anything major today,but the way I was treated always keeps me coming back. Thanks again!

Very happy with the service; Cody, Max & everyone else I - tmorando4

Very happy with the service; Cody, Max & everyone else I talk to. They are great to deal with.

Dead battery. - paulapaulabear

Dead battery. Called at 8:30 to see if I could bring it in and get a new installed. Jim told me to bring it in and I was out of the dealership by 10:00 AM!

Sales consultant Troy and manager Kevin helped to get - addakatlahemanth

Sales consultant Troy and manager Kevin helped to get the allocated civic to me . They gave me the best price and whole process was effortless, quick. I would definitely purchase more vehicles from here

I went to test drive a vehicle at this dealership. - Kiddo138

I went to test drive a vehicle at this dealership. It was treated very well by the entire staff. It was a good experience all over.

Professional and personable employees. - ark15601

Professional and personable employees. The dealership is well maintained and every effort is made to keep its customers comfortable while waiting for their vehicle.

Let me start by saying I was in the car business - aquack

Let me start by saying I was in the car business and can be a very tough sell! I spent a lot time with the general sales manager named Ryan Shank who is the most patient and sincere man in the car business. we changed vehicles numerous times and took a lot of his time. I was irritated with us myself and I was truly amazed how well he handled all of our turmoil. He had to run 10 different scenarios and cost sheets. And he was the best price in town by far! Our salesman Greg was great too. He held our hand every step of the way - bringing us car after car to test drive. We even met with the general manager named Chuck who was also unbelievably helpful, nice and very supportive ! In finance, another gentleman also named Ryan checked us out and was extremely efficient and nice. Thanks guys ! you’re the best in the business! I’ll be making numerous referrals.

Unresponsive and rude service department, IF you can find - merikan4now

Unresponsive and rude service department, IF you can find anyone to wait on you. Slow service, takes over twice as long as they estimate every time. Do yourself a favor and buy another brand of car if you live in that area.

2nd request for service while receiving milage service - KathyT*

2nd request for service while receiving milage service and inspection. (Purchased at CHarper) Honda CRV 2020 and paint is pealing between door frames and driver side head and tail lights have moisture leak. Service agent stated car out of warranty. Both issues are honda manufacture defect and not a warranty issue. Wonder if CHarper will step up and assist now!

Dealing with Valley Honda has been one of the worst - Asl

Dealing with Valley Honda has been one of the worst experiences I have had when buying a vehicle. I bought a 2020 Honda pilot a little over a year ago (so a 3 year old suv) with under 30k miles on it at the time. Not a brand new vehicle but certainly should be in excellent condition and should not have major problems. Unbeknownst to me the vehicle had “known Honda” issues with the sound system that became glaringly evident to me within 2 days of owning the vehicle. As a honda dealer and very widespread known problem you would think they would have recognized, known and fixed the issue before putting it on their lot. Instead they down played it to get past the 72 hours I had to return as a new buyer and let me be the one to incur the frustration and time of dealing with the issues. I learned, after countless trips to repair, mass amounts of time to their service department to fix, and research on my own of how widespread of an issue it was on my own. To make matters worse their sales team upsold me on a supposed bumper to bumper warranty (per their sales associate I would have nothing to worry about minus normal wear for the next 6 years) until of course I actually tried to use the warranty. I had the joy of water pouring in at my drivers side feet during a rain storm. I once again call their service department who instead of having me bring it in to look at the vehicle says “Here is a number of a 3rd party we don’t really do water issues if he won’t honor your warranty call us back and we will get you in.” I had the pleasure of calling the 3rd party who was astonished that I was given his cellphone number because he doesn’t directly deal with customers. He is an outsourced resource once a vehicle has been brought into the dealership. He had me take the vehicle to a different ,more reputable, Honda dealer in the area to be looked at, analyzed and subsequently fixed. To my surprise I was told the repair was going to cost me upwards of $500 to fix and wasn’t covered under my bumper to bumper warranty. I immediately called Valley honda, before I paid a dime, since it was their sales team who told me bumper to bumper with zero stipulations. After their service and sales manager both sang me shaggy’s it wasn’t me I was informed the only person who could potentially do anything was the dealership gm. He called me back a few hours later and after catching him up on the immense amount of issues from the door and the current mess ups left and right starting with the initial call to his service department his response …we definitely dropped the ball and things will need to be changed but there is nothing I am able to do…this is one of a handful of whoopses that happen throughout the year. Unfortunately, the only thing I can offer is for you to bring it back in and we will give you a great trade in. After all the deception, terrible quality, and atrocious customer service (and lack there of at times) let me head right on over and buy my next vehicle from you.🙄 Absolute joke. Buyer beware Valley Honda just wants the sale. Truth and customer service are optional as long as their pockets get padded.

Gia and RJ were both great! - Arianawelling

Gia and RJ were both great! Very knowledgeable and helpful in helping me to decide what I wanted. I picked up my car yesterday, and I absolutely love it!

Brought my vehicle in to potentially trade in. - hrichard

Brought my vehicle in to potentially trade in. Did some research ahead of time and was shopping the vehicle around so had a good idea what the vehicle was worth. Sales made an offer that I felt was too low, they based it on several untrue “problems” with the car like the wheels were bent inward and the tires would need replaced soon (this was a three year old car with 15,000 miles on it in pristine condition). Interesting how nobody else found these “problems”. Sales manager was very agitated I didn’t roll over and accept the offer. I was headed out the door and Dustin came out to berate me and lecture me on how stupid I could be to think they’d give me more for my piece of junk car. I let him know some other numbers I had received and he said to go sell it to one of them then. I said I would. I did, for much more than he offered me. Highly unprofessional and a sore loser missing out on a great trade in and subsequent sale of a new car I was looking at. They also had the new car I was looking at sitting in front of the sales window I was at and had some “actors” from the dealership walk by the car looking at it acting intersted in it as though to make me feel like someone else was about to buy it any minute, was quite entertaining, but classless.

Called looking for a Ridgeline. - herronln

Called looking for a Ridgeline. They could not have been more disinterested or less helpful. .

Nick, my Service Advisor, made the oil change on my 2019... - pghgeoff

Nick, my Service Advisor, made the oil change on my 2019 Honda Civic a breeze! My car was "in and out" in a timely fashion, and the technicians looked-over other parts of my car. Nick's professionalism and sincerity is much appreciated. Job well done to Nick and to Washington Honda. I do not trust my Honda to anyone else! Geoff

Customer care from Service's, Vicki King, was fantastic - Appreciative Customer

Customer care from Service's, Vicki King, was fantastic and reflects dealership's excellent management.

Bait and Switch - NOFayetteHonda

I was told a price on the phone and 45 minutes later I was told a much higher price at Fayette Honda. I even got a call from CHarper Honda while I was at Fayette onda and Fayette Honda told me that there's no way that CHArper could give me the price the they just did on the phone (And they did(Thank you Rusty, from CHarper)). I wold normally never take a call when I was at someone else's desk but the way I was treated, and they were not at the desk when my cell first rang, I took it. Fayette Honda even told me that I could not take the paper that they put the price on for me to see. I would recommend everyone stay far away from them!