5 Ford Dealers near 12572near 12572

Exceptional service for a new lease. - Fyannone

Exceptional service for a new lease. Process was quick and very organized. Professional and friendly for all customer service experience.

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I bought a used car from these harlequins, after 2 - London grammar

I bought a used car from these harlequins, after 2 months of legally owning the car ( btw it took 2 months for the title to arrive with zero explanation) I heard a sound coming from the engine, took it to my mechanic who I’ve had a 8 yr professional relationship with and he told me there was metal in the oil pan that a 1 year apprentice would of been able to see from a faulty engine and that the engine had to be replaced. I was obviously concerned but since I purchased a “premium extended warranty that I was assured by the finance guy would cover “worse case scenarios” and cover labor cost and parts , like say…. needing a new engine…. Wrong, dead wrong! I have to pay $6000 out of pocket plus $500 to have the car diagnosed as per the insurance companies protocol not to mention the pure inconvenience and expense of being without a car for 6 weeks. Correspondence with them fell on deaf ears and when we did talk it was to the tune of “well these things happen and that there are no guarantees. Not only was my car a dud the warranty they sold me was too . I had concerns about the car prior to buying but I’m no mechanic so I went with their recommendation that I was buying a great car and if anything goes wrong at least you have piece of mind having a warranty . These guys are exactly the reason car salesmen and dealerships have a bad rep. You have now made it harder for the next salesperson. “Promise high and deliver low “should be their motto, I feel their incompetence is habitual from the bottom to the tippy top. As a small business owner in this small community, the importance of word of mouth and backing up my service/products is never lost on me. I can’t say the same for Romeo, not only have they lost any future sales from me but the potential loss of sales from anyone who happens to cross my path and hear about my experience. Shame on them and their horrendous business practices. My advice to you, go elsewhere! There is a reason why the reviews are all BAD!

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Nice and friendly people. - sanford409

Nice and friendly people. David was great!!Took the time to explain everything to me.

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Ridiculous! We are from Pa. bought a truck there in July.... - Pdfranks44

Ridiculous! We are from Pa. bought a truck there in July. Still have no registration. Have called many many times & nobody seems to want to help. Sue says she will look into it & never calls back. Chuck was great when we bought the truck but I guess once they get your money they don’t care. 7 months later & nothing.

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I brought my new Ranger in to have a Ford tonneau cover... - Jim Roy

I brought my new Ranger in to have a Ford tonneau cover installed. The technician had muddy shoes on, left muddy footprints all over the bed and scratched the paint. They charged me $95.00 for a 10 minute job and brought my truck out. The salesman sends a text asking me about my experience. I tell him what happened and also tell him the tonneau cover leaks as it doesn't fit and there are missing pieces (rubber for the front by the cab) . I wanted a full refund, all of a sudden l have an attitude and the salesman has lost respect for me. This is a brand new truck and was damaged by an incompetent technician, the service manager allowed it to happen and the owner of the dealership still hasn't made good 3 weeks later.

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