I really wish I could give 0 stars for this review. - grod823
I really wish I could give 0 stars for this review. I brought my car in for a recall on an enigne bearing. Upon leaving, 5 minutes after, my check engine light comes on. Tried calling, could not reach anyone. Brought car to my mechanic this morning, turns out my engine had no oil in it. Everytime I do anything with Sansone, it always turns out horrifying. Tried to sell me a battery that I replaced less than a year ago for $400.
Bought a car from them 3 years ago. NEVER AGAIN. Absolute worst sales people and service people ever. If anyone reads this, please take my advice. GO SOMEWHERE ELSE. Walked in with a pre approval from Capital One. Told me I had to use their bank (Flagship Credit Acceptance), when I said I don't want to, they still used that bank. Now I am stuck upside down on a car because of a massively inflated interest rate.
Bait and Switch is very real. And when you ask for remedies, it's always the customers fault and not theirs. Never again
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