Today was my first visit to this location. - crystal.valarie
Today was my first visit to this location. I purchased a used Chevy at St. J Buick GMC from Nina and the Autosaver group offers free oil changes for vehicles purchased there. Spoiler alert: the oil changes are 100% free. No surprise costs or parts charges. Plus, everyone I encountered was polite and helpful.
I live in the Burlington area, so going to Montpelier was more feasible than driving almost two hours to St. Johnsbury. I'm glad these guys run as tight a ship as St. J Buick GMC!
This location is well-kept, has signage for locating the service center easily, and offers a customer lounge. The lounge is a tad small but had a space for me to work on my computer and offers a mini fridge with small bottles of water and juice pouches for kids. There's also free tea and coffee, and water fountains to refill a water bottle if you choose.
I took advantage of the guest wi-fi to get work done and the hour flew by! The gentleman who helped me get checked in and out was nice, and I regret I didn't catch his name. The process of getting checked in as a first-time customer was super-fast, which wasn't expected since I wasn't in their system, but he made it a painless experience.
As I was handed my $0 receipt for today, he did advise me that my rear brakes were wearing a tad low and to keep that in mind around the time I visit for my next oil change. I appreciate that he didn't push me to have them repaired ASAP or try to upsell me on anything else (like other places that claimed my brand-new cabin air filter needs to be replaced).
Overall, I had a five-star experience here. My oil gauge was reset, and my Equinox was pulled right out front for easy locating. Thank you, Capitol City Buick GMC! I'll see you in February!
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