This has been the worst experience we have ever had - Allison
This has been the worst experience we have ever had buying a car. These folks are not honest with us about the car. They suggest getting a warranty, so they don’t have to be responsible for their dishonesty, Do not buy from them. We bought a car in May from them which has broken down 3 times on the side of the road now. We had the warranty , but have had to spend thousands of dollars towing the car. The car is still not fixed. It is a lemon. We have taken it to Subaru multiple times and the car continues to break down. We tried to reach out to the owners multiple times. The owner refuses to speak to me because my name is not on the car, even though I paid for the car. The owner refuses to refund any money or compensate us for the thousands of dollars on hotels and towing the car.
This is the worst experience I have ever had purchasing anything. I would not suggest to anyone to buy a car from Katy Motors. One excuse Brian gave me was that his mother was dying and he was busy. My mother is actually dying as well and I have not been able to be by her side because we have a broken down car. Brian didn’t seem to care about that, only that he doesn’t want to be responsible for his dishonesty- so he gives tons of excuses. Do not buy a car here!!
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