They are the worst dealership ever. - theresemillion
They are the worst dealership ever. My car is a 2010 Genesis w/ less than 40,000 miles on it and we had to have it car hauled on May 9th b/c the key fob wasn't working. It was towed that day and we have had little or no contact w/ the dealership. I have contacted them numerous times and have gotten some run around every time. I am disabled, my car is paid for, and I need it to get living essentials. They have not contacted me, I have had to make contact with them to find out the status/update of what is going on w/ my life. Doctors, groceries, essentials for living. I am so disappointed in their service. I would never buy a new or used car from this dealership. BUYER BEWARE!!! I am going to contact the owner. I think that she would be extremely upset w/ the service that her company is giving her customers/buyers .... Shame on you Kyle! Key Hyundai, Southside Blvd. Jacksonville, Fl. I can afford to buy a brand new vehicle w/ cash just like my Raptor and Genesis but why??? I don't need to go to the used car lot, thank the Grace of God. I just want my little Trac Zoom, Zoom back. What is the problem and why am I not being informed as to what is going on w/ my vehicle? I am not poor, praise Jesus but I feel like I am not being treated properly. Shame on you. I hope that the owner sees this and takes a look. This is unprofessional behavior. No updates ...
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