116 Wyoming SRT Service Centers

Service of scoundrels - Ryan ah

I go in there to check my fuses and I was told to pay 300 dollars for inspections only and another 900 for the fix they could not determine. They made me confused. I wanted to take my car but they made me pay 300 for nothing.

Service was great, however we asked to replace the - kalindquist67

Service was great, however we asked to replace the hubcap, which was on the seat and it didn't get done?? I hope you will call to have this done??

If I could give less than 1 star, I would. - Sunflower.Bandit88

If I could give less than 1 star, I would. The worst, and most unprofessional service department I have ever been to. My father worked in dealerships as a service manager my whole life, so I have been around my fair share. This is hands down the most unprofessional dealership I have ever worked with. Specifically working with Sarah. You want an update on your car? Forget about it. You want questions answered? Forget about that too. You want your car done in a timely manner? That's not going to happen. Want your car fixed right the first time? That's clearly not an option here. Oh and don't expect any communication or updates. Unfortunately, there is nobody in management willing to help either. I will be taking my vehicle to SD from now on. Worth the drive to avoid repair delays, getting your car back wreaking of cigarette smoke, and dealing with an advisor who could care less about customer service. Shady and dishonest is how I would describe this dealership. Also a professional dress code never hurt anybody, maybe dress for the job, not the bar 🤷‍♀️

Zac in service is very helpful, his advice and help was - jackb

Zac in service is very helpful, his advice and help was greatly appreciated! Thank you.

My repairs were electronic and not mechanical. - Gdbigdad

My repairs were electronic and not mechanical. The repairs were done satisfactorily. The time frame needed for them wasn't communicated very well but after I voiced my concerns about communicating more often with me, my experience improved greatly.

Jesse, the service manager, and Chris, my mechanic, - Douglas

Jesse, the service manager, and Chris, my mechanic, provided me with exceptional service on my 2018 Silverado pickup. On my way back to Iowa from Boise, I had significant engine problems and I had to leave the truck in Wyoming. It required new lifters and cam. I now have the truck back and it runs better than it had for years. I couldn’t be happier. They also detailed the truck and it looks new. I wish your dealership was closer to Iowa. I would be a regular customer. Thank you gentlemen. Doug Pyle

Great Service! - carguy

So friendly and helpful! Tory was so sweet and made my car purchasing experience so much easier and pain-free! I definitely recommend purchasing a car from her!

Kia Sorento Service - WyoJade

Our 2016 Kia Sorento was not shifting out of park, and then the day we were going to get serviced, a dash light illuminated. With weather and parts not solving the issue, it took a few attempts to solve the problem. The staff ensured that any other Sorento fixes were done while we had it in the shop as well Kim was spectacular at communicating through it all. We were provided with a good rental on loan, and were barely inconvenienced. Our car had a thorough writeup of all that was done, was washed, and all was good as new. We are thankful for how well we were treated and the confidence we have knowing they didn't give us our car back until it was perfect.

I have purchased cars from Kotby's for many years and... - PLSchenker

I have purchased cars from Kotby's for many years and have been using them for service for the last 5 years. Visiting the dealership is always a positive experience and my Subaru is very well taken care of. An excellent car and an excellent dealer. They offer rides to and from the dealership for people having their car serviced, which means I don't have to rely on friends to get the job done.