Good afternoon Chris, my name is Angelica Aviles. - aviles282
Good afternoon Chris, my name is Angelica Aviles. The purpose of this e-mail, is to inform you of the level of dissatisfaction that I feel towards your establishment. I visited Kenosha Nissan on 11/07/2024, with the expectation of purchasing a 2024 Nissan Versa, after speaking with a gentleman who called himself Bam, within the last two weeks, and a gentleman who called himself Matt, on 11/06/2024, it was confirmed that the vehicle, a 2024 Nissan Versa, bearing the VIN# 3N1CN8DV5RL916646, was still available for the program that you had going on this week that if you sold so many versas by the ninth of November, you could offer these cars at the $14,900 and above based on the trim line. Chris, I explained to both of these gentleman that I had my own financing through American Airlines CU, Matt had even suggested that I ask for Benny when I arrived. I arrived at your dealership around 3p.m. on the seventh, asked for Benny, whose last name is Hanna, and Benny paired me with Jason, a pleasant young man indeed, but after the test drive of the vehicle, the nonsense started. I was first told that you guys don't accept American Airlines checks, and then I was told that because I had my own financing, I don't qualify for the rebates. Chris, I want you to understand the frustration I felt after the experience with your dealership.
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