1,039 Wisconsin Rolls Royce/1000 Service Centers

Appreciate the professionalism and work of my service - gmsova1957

Appreciate the professionalism and work of my service advisor and mechanics. They keep me updated and complete the work on time.

I bought my car two years ago and I have had nothing but... - bonniescheuer

I bought my car two years ago and I have had nothing but a great experience with them to buying my car and my regular maintenance checkups. I really like how they show a video as they go through a checkup and show what is good and what is wearing out in the vehicle. Great Job!! Very professional!

Had a flat tire. - 2tlmarshall

Had a flat tire. Fixed it immediately and was back on the road! The service tech was great!

Went there to have 4 snow tires mounted on our Fiat. They... - Pallone

Went there to have 4 snow tires mounted on our Fiat. They discovered that front brake pads were very low and we had them replaced also. good friendly service always. been going there for many years with all our vehicles. Can always trust them to do a good job.Also, being able to get a loaner car from them on jobs that take longer, is a huge plus!

Brakes on my F-350 got wonky at the beginning of my 1000 - Ray M

Brakes on my F-350 got wonky at the beginning of my 1000 mi white-knuckle drive to Madison. I took it in to Kayser Heavy Truck service on 8/5/24, not expecting them to be able to get it into the shop anytime soon. Not only did I get a diagnosis right away, but they were nice enough to fit it into their schedule and begin repairs immediately. I also took the opportunity to have them replace the front tires and perform an alignment. Everyone I interacted with was professional, knowledgeable and easy to work with. I don’t know everyone’s name but as a team, they had me on the road the next day. Shoutout to Jeremy for not only repairing my brakes and replacing tires; he also eliminated a slow leak in another tire that had confounded two other shops in the past. Experience matters! In short, the Kayser Heavy Truck service department got the job done right and fast, and at a reasonable cost. Highly Recommended!

Ken Vance Honda is a wonderful dealership to work with. - gmagpa2@mail.com

Ken Vance Honda is a wonderful dealership to work with. Ian Campbell, salesman, has been great to work with, as has Jess Bibeau, service representative.

Same Day Repair - Dirtboy67

Did the required service as requested but also found a couple of other issues. They fit me into the shop schedule the same day and took care of everything that day. Appreciated the prompt turn around.

Service was excellent! - krystal1356

Service was excellent! Facility is nice, technician was quick with the repair, and was able to complete the repair same day.

The Best service we have ever had! - Andersons from Appleton

We experienced a sudden malfunction on the road, Kocourek was the closest delaership. What a terrific find! Bob Petts and company were amazing in delivering profesional and efficient help. Your people are a real class act! We shouldnt be suprised by great customer service, but this day and age it is refreshing! Thank you!

This dealership is awesome, Eason my way from Il to... - 04dakota

This dealership is awesome, Eason my way from Il to Wakefield MI . Transmission cooler line broke on rte 51 sept 21st 2021 . Called service and talked to Gregg , he said bring it in and we will take a look and see what we can do . Towed it in Gregg and Jameson took a look fight away . Checked for parts and was told 2-3 days . Jameson came up with a idea for a temporary fix . He fixed and tested it out . I was back on the road within hours and had a great trip . Thank you Gregg and Jameson for going the extra mile . I will never forget what you did for me . I will pass this story on to others . Wish I lived closer to Kocourek Ford , you would be my go to guys .

New service man Mike was terrific. - hagenjdc

New service man Mike was terrific. Was efficient, knowledgeable, kept me updated and well explained the work needed.

Seven hours that’s how long it took for Kocourek service - sellier757

Seven hours that’s how long it took for Kocourek service dept took to not fix the issue. A complete disservice to me as a customer. Service writer Lizz completely screwed up. A total lack of communication skills on her part. I will never ever return. I’m 67 years old and have taken my vehicles to dealers for years to get the best service and repairs. Never have I ever had a more incompetent service department drop the ball. It was not until entering the eighth hour that it was fixed.

Service - Sam

Excellent The service gentleman, Chinlin, was great. Prompt care, thorough explanation. Work was quick updates installed, car was washed,what more could you want or need.