35 Wisconsin Recreational Vehicles Service Centers

Wonderful customer service! - Maggie

Wonderful customer service! I also felt very welcomed, and they did a great job on my car's detail.

Very helpful and courteous. - DARKSTARDEZ77

Very helpful and courteous. Answer all question asked, Mike was very friendly and informative. Thank you

Just purchased a new 2025 Kia Telluride from Russ Darrow - Onellie2021

Just purchased a new 2025 Kia Telluride from Russ Darrow in Waukesha WI. Marcus Kain the salesman was awesome to work with very helpful and answered my questions thoroughly, Other questions I had Gil the sales manager also helped me out. It has been 25 years or more since I purchased a new vehicle. Things have changed a lot when making a new purchase but it all worked out. Nate in finance did an excellent job he also explained things well with the loan paperwork, and vehicle title. Now go and see Marcus and Nate at Russ Darrow in Waukesha and tell them John and Mary sent you, see what kind of a deal you can make .

We found a serious safety hazard after we’d bought our - MGO54

We found a serious safety hazard after we’d bought our used (1 year old) trailer. An LP tank was about to come completely apart from its support shelf attachment. We were told “no problem” when we’d asked about the tank being so wobbly, during the walk-through! Thankfully we checked more closely, and brought the trailer back in, because once that tank hit the road, there would have been an explosion. Our sales rep did basically nothing - I found the trailer we wanted on line, and asked for it to be transported to Madison - and he didn’t even give us receipts for our initial payments, nor specs on the trailer, NOTHING, until we put the request in writing. Then we were told we’d purchased it - no refunds possible - without us having seen, much less read and signed, ANY contract or papers. We asked for the title to be in both our names, signed the paperwork for this, they put it in only one name. Fortunately we caught that too, otherwise we’d have had to pay another big fee to get it re-titled properly. They pretty much got one, or more, things wrong, every step of the way. And, we’re total newbies at this, and don’t necessarily know what to look for - hopefully there won’t be anything else major needing fixing along the way, that they either missed, or knew about, but didn’t do anything about, not even to tell us. To call them incompetent is letting them off too easily.

poor service. rip off. - Boe

Very weak warrenty. Looks better on tv than what the dealer owners actually stand by. Inconsistent mechanic inspections and or shady work. Have not had any positive experience at all after the initial purchase of our vehicle. Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time. However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion. I Don't forsee this dealer being around with a good reputation for much longer. Im giving a negative response based on several negative experiences. I hope this helps you .

A little more information about vehicle would have been - phogren

A little more information about vehicle would have been nice. Accurate description of vehicle and no high pressure

I had some major car problems and they were able to get... - hks

I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.

Family friendly - Jeremy Tweten

I had an urgent issue with my car. My power steering went to xxxx the day before I had to drive to the cities with my daughter. I called and Joel took care of me. Got me in same day and on my way in time for her flight. While there they were great with my daughter. She wants to go see them all again. Also a special thank you to Mike for fitting in my car with your busy schedule. Simply amaizing experience.