125 Wisconsin Ram Service Centers

On May 1, 2023, we were halfway through an extended - rmsradams

On May 1, 2023, we were halfway through an extended vacation from Seattle, WA on our way to Holland, MI when our 2014 F350 6.7 lost power 15 miles from Tomah. We called the dealership there and they said we could park our large 5rh wheel in the back of the lot and they could evaluate it. Turns out we had extensive fuel issues (injector, pump, etc.). Real problem was obtaining parts. We ended up living in the back of their parking lot for 9 days. During that time, we were extended great service, kept well informed with what was occurring, and had multiple offers from the staff to assist us with groceries and shopping. At one point we talked to the sales department about purchasing another truck, however there was a sever national wide shortage of trucks (Ford, GM, and Dodge) and while you could find vehicles that were on order, very few were on lots. In the situation we were in, it could easily have been a bitter memory for us. As it is – we are great memories of the town of Tomah and especially the kind and thoughtful individuals at Morrie’s Tomah Ford.

I like this place - Rick59!

Always considerate and professional service. Prices seem fair and the staff seem straight forward in their discussions with me. I would recommend this garage to anyone looking for service or vehicle purchase. I like this place!

Family friendly - Jeremy Tweten

I had an urgent issue with my car. My power steering went to xxxx the day before I had to drive to the cities with my daughter. I called and Joel took care of me. Got me in same day and on my way in time for her flight. While there they were great with my daughter. She wants to go see them all again. Also a special thank you to Mike for fitting in my car with your busy schedule. Simply amaizing experience.

Was told they could fix my car. - spsyhl

Was told they could fix my car. Drove three hours. Said couldn't read with computer. Of course one can't when cargo depth was not in up position to complete circuit. Also mechanic could not even open tonneau cover didn't know how. And when putting oil in, he spilled it all over trunk and had to be told by us to clean it up. Very very poor service.

We are very pleased with the service dept. Dale is... - JRaskie

We are very pleased with the service dept. Dale is friendly, on top of service details, and knowledgeable. And he is witty to boot! Amen!

Terrible Service - sbialke1

I have been to Schmidts Bros Dodge twice and had nothing but terrible experience both times. The first time I had called on three separate occasions to make an oil change appointment and kept getting told I would get a call back but never did. A manager attempted to follow up with me. I returned his voicemail after I missed his first call, he never called me back again. Against my better judgment I went back a second time because they are conveniently located for me. I provided my own oil and filter and they charged $116 to change my oil, labor only. I have an ecodiesel And they claimed that was the charge for a diesel. They did not charge me that the first time nor has any shop had the audacity to charge almost $120 in labor to change my oil in any of the prior seven oil changes I’ve had at other locations. I returned to question the charge very clearly upset and the only response I received was “Yep, that’s it.” Not even an apology for the misunderstanding.

All the original issues aside, the way that Jeff handled - ABC

All the original issues aside, the way that Jeff handled the situation was very unprofessional. I said I would talk to him in person and they told me I’d receive a call, which I did, and then could not get a word in and got told how horrible I was being and kept telling me to “listen up”and had the nerve to refer to me as “young lady” when he wanted me to listen to him because he was older than me. There was complete miscommunication and he would not accept that fact and told me he was not interested in me being a customer any longer. They have always had the reputation of treating everyone else besides their old customer base like garbage and that has shown to be true. Will never be using them for service again.

I met with Rebecca and she was patient, considerate, and... - sarahgracyalny01

I met with Rebecca and she was patient, considerate, and definitely cares for what people need and want in a reliable vehicle. She was very knowledgeable, thorough and had found and showed me a wide variety of vehicles tailored to my interests. She did not rush or push me into anything and made sure I was completely comfortable with my ultimate decision! She showed me all the perks and how they worked! Explained what was important to have and what exactly wasnt. I appreciate her care and concern and she is a wonderful sales person.

Everyone made me feel like a new member of the family. - Xgamer429

Everyone made me feel like a new member of the family. I purchased a used vehicle and worked with Robert in sales and Sani. Two cool guys that spoke my language. They didn’t try to impress me with how “professional” they can act. I had a few requests that they take care of before I took delivery. 3 days later, it was shining like a gem and ready for me to pick up. They even puts the plates on for me. I noticed a few things that needed to be repaired within the first few weeks of owning it. While my vehicle was in for service, they provided a loaner vehicle and kept me updated on status. I thought there was an issue with the transmission because It seemed to shift abnormally. I worked with Dan the service manager. He immediately attached himself to my concern. I was convinced I would be told that “it was fine when we looked at it” and then shown the door. Not at all. Dan took a closer look at my vehicle and even took it for a ride so I could show him my concern. He went above and beyond to the point of finding another vehicle with the same drivetrain. He verified that the behavior of my transmission was repeated in another vehicle and we can deem this normal operation. He gave reasons why this would be considered normal as well. I am very familiar with vehicle repair myself so I know these guys are keeping it real with me and truly want to help. From sales to service, keep up the great work.

They were very professional. - metalbender2771

They were very professional. They understood their products, and explained them well. The financial part of the sale was a pleasure to deal with. .

Service is good, I'm happy to have a place in town to - joestefanic

Service is good, I'm happy to have a place in town to take my old van. I didn't get a copy of the service report of the work done this time, I hope I do next time.

Dealer - Duelin1

Really good dealer, drove 1 hour to look at a gmc and i was really happy with the service that they gave me, Gabe was really honest and super nice talking to us and telling us about the car. He worked with our price and we were happy with what we bought!

customer service outstanding - pennibone

all employees friendly facility very clean only place me and my family will purchase a car . fair prices compared to other dealerships worth the drive from green bay