Terrible Service - sbialke1
I have been to Schmidts Bros Dodge twice and had nothing but terrible experience both times. The first time I had called on three separate occasions to make an oil change appointment and kept getting told I would get a call back but never did. A manager attempted to follow up with me. I returned his voicemail after I missed his first call, he never called me back again.
Against my better judgment I went back a second time because they are conveniently located for me. I provided my own oil and filter and they charged $116 to change my oil, labor only. I have an ecodiesel And they claimed that was the charge for a diesel. They did not charge me that the first time nor has any shop had the audacity to charge almost $120 in labor to change my oil in any of the prior seven oil changes I’ve had at other locations.
I returned to question the charge very clearly upset and the only response I received was “Yep, that’s it.” Not even an apology for the misunderstanding.
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