145 Wisconsin Chevrolet Service Centers
Took my 2013 silverado to have my power steering fixed as... - Tracy L Carney
Took my 2013 silverado to have my power steering fixed as it was tight and sometimes it would shake. I was told nothing was wrong with my power steering they could not resolve my problem and proceeded to charge me $150.00 with no results. I wrote a review and Scott called to say bring your truck back in we will make it right. Dropped my truck off at 5 am went to pick it up at 2 and was told i see the steering shakes i will change fluid and lube parts, I did not want to wait 3 more hours so I made an appointment for another day. Now I am told it is is something else that will cost $550.00. I don't think so. Your mechanics better go back to school because it is a guessing game. Nobody there seems to know their job. This is not a dealership you want to get your car serviced at. You should be reported to GM. Total incompetence!
poor service. rip off. - Boe
Very weak warrenty. Looks better on tv than what the dealer owners actually stand by. Inconsistent mechanic inspections and or shady work. Have not had any positive experience at all after the initial purchase of our vehicle. Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time. However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion. I Don't forsee this dealer being around with a good reputation for much longer. Im giving a negative response based on several negative experiences. I hope this helps you .
We own a number of pickups purchased from Heritage. They... - Douglas
We own a number of pickups purchased from Heritage. They have always taken care of the few problems we have run into. Their Techs can figure out the issue or certainly know where to get the answer. Good people.
I bought my car two years ago and I have had nothing but... - bonniescheuer
I bought my car two years ago and I have had nothing but a great experience with them to buying my car and my regular maintenance checkups. I really like how they show a video as they go through a checkup and show what is good and what is wearing out in the vehicle. Great Job!! Very professional!
Had a flat tire. - 2tlmarshall
Had a flat tire. Fixed it immediately and was back on the road! The service tech was great!
Same Day Repair - Dirtboy67
Did the required service as requested but also found a couple of other issues. They fit me into the shop schedule the same day and took care of everything that day. Appreciated the prompt turn around.
The Best service we have ever had! - Andersons from Appleton
We experienced a sudden malfunction on the road, Kocourek was the closest delaership. What a terrific find! Bob Petts and company were amazing in delivering profesional and efficient help. Your people are a real class act! We shouldnt be suprised by great customer service, but this day and age it is refreshing! Thank you!
I had purchased an SUV about 11 months ago from Steven - kyle.k
I had purchased an SUV about 11 months ago from Steven who is awesome, had a 50k service performed and I was unhappy with the service. After speaking with the service department, Adam the GM overheard my concerns. After going over the concerns the guys in back Bob, John, Brian and a young technician went above and beyond to ease my concerns and will always recommend this dealership for anything. Kyle
The people in the department were polite and thorough - kelly
The people in the department were polite and thorough with everything they had to do with my vehicle.
Tom in service is very courteous and listens to your - rfmispagel23
Tom in service is very courteous and listens to your concerns. Being new to the area would definitely recommend.
I had some major car problems and they were able to get... - hks
I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.