57 Wisconsin Cadillac Service Centers

My experience was great. - kacook02

My experience was great. The car issue was diagnosed and explained along with warranty coverage. The complimentary car wash was a bonus! The waiting area is beyond customer expectation!

Wonderful customer service! - Maggie

Wonderful customer service! I also felt very welcomed, and they did a great job on my car's detail.

Janus was very knowledgeable and accommodating he was - ddragonflydreams1

Janus was very knowledgeable and accommodating he was very nice and talked with me about my problem

Very helpful and courteous. - DARKSTARDEZ77

Very helpful and courteous. Answer all question asked, Mike was very friendly and informative. Thank you

Heiser employees were polite and easy to work with. - lvixmer

Heiser employees were polite and easy to work with. They went the extra miles to deliver our vehicle when it wasn't ready for pick up when scheduled.

We had a minor problem with our new car and Ryan got us - Doug

We had a minor problem with our new car and Ryan got us in right away without an appointment. Very professional and courteous. Thanks!

Just purchased a new 2025 Kia Telluride from Russ Darrow - Onellie2021

Just purchased a new 2025 Kia Telluride from Russ Darrow in Waukesha WI. Marcus Kain the salesman was awesome to work with very helpful and answered my questions thoroughly, Other questions I had Gil the sales manager also helped me out. It has been 25 years or more since I purchased a new vehicle. Things have changed a lot when making a new purchase but it all worked out. Nate in finance did an excellent job he also explained things well with the loan paperwork, and vehicle title. Now go and see Marcus and Nate at Russ Darrow in Waukesha and tell them John and Mary sent you, see what kind of a deal you can make .

Always good service. - SONJASTANFIELD

Always good service. I feel that they are honest about what your vehicle needs. I have always had good service and they are very communicative about your vehicle during your service.

They were great! - Cabergstrom

They were great! The service on my vehicle was timely, professional and very very efficient

This was the second time with the same problems, Mainly - sherrygee

This was the second time with the same problems, Mainly squeaking noises in the back right side. Best time I paid 500 to get a new coil I think. It started squeaking again almost immediately while I was down on vacation. This time they had it a week and found out it was the knuckle. I’ve had it back a week with no new issues. so far so good and I hope it stays this Way. They fixed the knuckle for free and I didn’t have to pay for the loaner car, which is good. I’m just hoping I don’t have a squeak anymore.

Very happy with the service and being kept up to speed - shekan23

Very happy with the service and being kept up to speed the the service offered. Nice and friendly to the customers. That's why I keep coming back. Keep up the good work. Thank You

poor service. rip off. - Boe

Very weak warrenty. Looks better on tv than what the dealer owners actually stand by. Inconsistent mechanic inspections and or shady work. Have not had any positive experience at all after the initial purchase of our vehicle. Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time. However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion. I Don't forsee this dealer being around with a good reputation for much longer. Im giving a negative response based on several negative experiences. I hope this helps you .

A little more information about vehicle would have been - phogren

A little more information about vehicle would have been nice. Accurate description of vehicle and no high pressure

Had a flat tire. - 2tlmarshall

Had a flat tire. Fixed it immediately and was back on the road! The service tech was great!