59 Wisconsin Cadillac Service Centers
Excellent service! - PLBOTTONI
Excellent service! Waiting room very comfortable. Love that they treat me so personally. Finished before they said it would done.
Top Reviewed Service Specialists At This Dealership
Service Writer
Inventory Coordinator
Master Shuttle Driver
I am very impressed with the service department. - Daniel.bline
I am very impressed with the service department. They are very professional and explain everything in detail. I now take all of my cars to them for service.
Collision Center Manager
Service Advisor
Service Consultant
Keep up the service and nice area to relax in the waiting - MKS601
Keep up the service and nice area to relax in the waiting room with free popcorn.
They are always proactive and easy to deal with . - coachmarkmaley
They are always proactive and easy to deal with . No pressure but explaining what ever is going to be done succinctlyw
Parts Rep
Very prompt and fast in and out of there for an oil - barbfranke
Very prompt and fast in and out of there for an oil change Just great
We had a minor problem with our new car and Ryan got us - Doug
We had a minor problem with our new car and Ryan got us in right away without an appointment. Very professional and courteous. Thanks!
Guest Experience Manager
Service Manager
Assistant Service Manager
Just purchased a new 2025 Kia Telluride from Russ Darrow - Onellie2021
Just purchased a new 2025 Kia Telluride from Russ Darrow in Waukesha WI. Marcus Kain the salesman was awesome to work with very helpful and answered my questions thoroughly, Other questions I had Gil the sales manager also helped me out. It has been 25 years or more since I purchased a new vehicle. Things have changed a lot when making a new purchase but it all worked out. Nate in finance did an excellent job he also explained things well with the loan paperwork, and vehicle title. Now go and see Marcus and Nate at Russ Darrow in Waukesha and tell them John and Mary sent you, see what kind of a deal you can make .
Always good service. - SONJASTANFIELD
Always good service. I feel that they are honest about what your vehicle needs. I have always had good service and they are very communicative about your vehicle during your service.
They were great! - Cabergstrom
They were great! The service on my vehicle was timely, professional and very very efficient
This was the second time with the same problems, Mainly - sherrygee
This was the second time with the same problems, Mainly squeaking noises in the back right side. Best time I paid 500 to get a new coil I think. It started squeaking again almost immediately while I was down on vacation. This time they had it a week and found out it was the knuckle. I’ve had it back a week with no new issues. so far so good and I hope it stays this Way. They fixed the knuckle for free and I didn’t have to pay for the loaner car, which is good. I’m just hoping I don’t have a squeak anymore.
Very happy with the service and being kept up to speed - shekan23
Very happy with the service and being kept up to speed the the service offered. Nice and friendly to the customers. That's why I keep coming back. Keep up the good work. Thank You
poor service. rip off. - Boe
Very weak warrenty. Looks better on tv than what the dealer owners actually stand by. Inconsistent mechanic inspections and or shady work. Have not had any positive experience at all after the initial purchase of our vehicle. Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time. However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion. I Don't forsee this dealer being around with a good reputation for much longer. Im giving a negative response based on several negative experiences. I hope this helps you .
A little more information about vehicle would have been - phogren
A little more information about vehicle would have been nice. Accurate description of vehicle and no high pressure