5 West Virginia Mazda Service Centers

Larry Simmons Honda Run Around - NoMore

The service department ruins this dealership. Service department employees can be very rude and condescending toward customers. The reviews tell the story - sales earns high ratings while service ratings are very poor. Read the positive ratings with CAUTION though, some of the 5 star ratings (as of today) are from current and former employees or their friends/family (check the Facebook links) which is a deceptive way to boost your online ratings. We purchased our car new from this dealership several years ago and that process was good, but now we have problems that should be easily resolved but Larry Simmons continues to give us the run around. We will be buying a new car soon, but not Honda, Mazda, or VW because we never want to be forced to go to Larry Simmons again for any service problems.

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I was impressed with the knowledge of the sales person - Montysmob

I was impressed with the knowledge of the sales person about the vehicle being considered. We discussed the many attributes of the vehicle, different financial methods available, and prospective inventory availability and whether dealer programs might be available. It was a good sales program. Good show.

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