284 West Virginia CODA Service Centers

Racist owner, damaged my Jeep. - Overland83

Took my Jeep for an oil change and tire rotation and the techs damaged my SRT wheels. Damage was blatantly caused by removing the lug nuts and scratching the holes. There was also damage from laying the wheels face down on the ground. Showed damage to manager and he said there was nothing I could do about it because I couldn't prove they caused the damage. This dealership was the only dealership that ever touched the wheels since the day the vehicle was purchased. Spoke to owner in front of waiting area at service department, owner said same thing and then stated he wasn't going to fix the damage. Then owner loudly stated in front of everyone in service waiting area, that we were in a "Mexican standoff". Owner knew then and prior that I was of Hispanic descent. Owner than stated that it didn't matter because I didn't even purchase the vehicle from him so why would he want to fix it for me. All this conversation was recorded and available for anyone who wants to hear it.

Awesome service! - valdurr7

Awesome service from sales to servicing the vehicle. I would recommend this dealership to everyone! They are there for the people not the monetary incentives!

Dave went above and beyond to make sure all our need was... - bgrapes31

Dave went above and beyond to make sure all our need was met when we decided to get another vehicle

It was done fast and great without and appointment I - Slove4321joy

It was done fast and great without and appointment I would recommend them for service