9 West Virginia Kia Dealers

Brandon has gone the extra mile with service on my Kia. - pamslamp

Brandon has gone the extra mile with service on my Kia. Really appreciated it when I take it in .

Excellent service—very informative—very comfortable - Karen_carroll7

Excellent service—very informative—very comfortable waiting area—Trustworthy—Always ready to answer every question I asked.

We dealt with Christina Nichols. - Ronald VanMeter

We dealt with Christina Nichols. Great customer service. The staff was extremely friendly. We also purchased our Kia there. This was our first service on our 2022 Kia GT-Line. Waiting area was very comfortable. It had drinks available. Our granddaughter recommended Dutch Miller to us. Great experience from purchase to service.

I co-signed on car loan with my nephew on a 2018 Honda - Wbailey1964

I co-signed on car loan with my nephew on a 2018 Honda Civic in May 2023 at the lot on Stanford drive, but my nephew committed suicide in Nov 2023 leaving me with a car I did not need. I went back to Bill Cole auto mall and asked them how much they would give me to buy the car back. They had charged me $18000+ for the car 6 months earlier and it did have some minor damage to the rear fender and about 10K more miles on it but the blue book was 12-14K. They offered me $8500 for the same car they told me was worth $18000+ just 6 mos earlier. $10000 less and the only excuse they could give was ‘well it does have some damage we will have to fix’. So did you rip me off the first time Bill Cole or were you trying to rip me off the second time? Congratulations Bill Cole you have lived up to the stereotype of the sleazy used car salesmen. Shame on you!

Excellent, great atmosphere, Taylor Allen salesman is... - AngeliaWhitcomb

Excellent, great atmosphere, Taylor Allen salesman is AWESOME..he knew all the answers to my questions and was very honest! And friendly too! Jonathon in finance gave us NO SURPRISES with the numbers .payments were even less then was quoted.what more could you ask for! I got my dream car! Drove 2 and half hours and will do it again. Highly recommended!

Service - Hillbillysimms

They provided excellent service. Check all the fluids. I love that they wash my car and vacuum the front. They also provide popcorn while you wait.

Positive experience, but not perfect. - Happynurse101

I actually really enjoyed the store, however I wanted a used vehicle, not a new one. And the sales staff kept pushing me to buy a used one. My old car (1999 Chevy Malibu) was on its last leg, so my husband and I decided a trade in was the best answer. It smoked all the semis out on the interstate from our house in Ohio to the dealership. They gave us top dollar for it, and actually found us a used Kia sorento, 2011 they just took in on trade the day before. I'm a nurse, so I needed a 4wd or Awd vehicle. They actually took $1000 off of the Kia to get it in the rate we needed. The car is amazing, I love driving it. The customer service ended up being fantastic, even after the first aggravation of them wanting us to take a new vehicle. They handled everything in the process. And because we bought the Kia right after they took it in, it had not yet gone through safety check it cleaning, but they let us take it anyway. As soon as we got it home I took it to my mechanic for a thorough systems check and best detailing package. The vehicle is in perfect condition and I could not be happier. Every once in a while someone is going to have problems. People are human after all. But our experience was completely positive and a huge blessing.

Buying experience - Justwantedtobuyatruck

Worst truck buying experience of my life. The truck I was sold was faulty and they couldn’t or wouldn’t fix it. I took it back 3 times. They also quoted me a price for an extended warranty and then listed it at $ 1,000 more on the paperwork. There are a few other things I could list that were quoted at one price and then listed for a different price on the paperwork such as the payment and the payback amount. I strongly recommend you avoid this dealership. I have never written a review before for anything but this was an absolutely terrible experience that has still not been resolved.

We just bought a Kia Sorento, Hybrid. - ryan

We just bought a Kia Sorento, Hybrid. Absolutely love it. Zach was our salesman. He was calm, helpful, knowledgeable, and not too pushy. Highly recommended,